Concentra Urgent Care offers a range of occupational health services, including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs. Patients appreciate the friendly and helpful staff, with many reviews highlighting the kindness and professionalism of the team. One visitor praised a staff member who went above and beyond to assist with a job test, despite a busy environment. Others noted that the staff was respectful, knowledgeable, and eager to help, making the experience smooth and efficient. The facility is described as very clean and welcoming, with staff members consistently providing kind and informative service. Some customers experienced waiting times due to short staffing or miscommunication about hours, which caused frustration. Despite these issues, the overall atmosphere remains positive, thanks to the caring staff. One reviewer specifically commended an employee for excellent customer service and helpfulness in guiding them through setting up online accounts for DOT physicals. Overall, Concentra Urgent Care is seen as a professional, clean, and friendly place that effectively meets the needs of patients seeking occupational health services.
