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January 2024 by Zach Bee
We like coming here but today December 21 at 3:55 I was in the photos asking the person that I had two packages of photos and she was on her phone and earbuds listening to music and rude she was at the check out by the photos and she wasn't to interested in my business she wasn't to helpful Yvonne was rude and disrespectful to me
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January 2024 by Caroline L
Coming back to edit my review because when I finally got in touch with the pharmacy, they were quick and helpful. Just very difficult because the pharmacy is so busy. I will say though that the first time I went, they were confused about my company health insurance card so I had to go back to my insurance provider and ensure that I had the correct information which then made me get my medicine three days late. Simple mistake but it caused some frustration. I called on a Saturday morning and got in touch almost immediately So if you’re having trouble reaching them, maybe try a different time if you can.
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January 2024 by Sabrina Reynolds
Every time we come here they do not have our prescription. They are always back ordered but they do nothing to resolve the issue. They just expect you to go without and do not bother to communicate.
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January 2024 by Isabelle Rosales
Switch to Familicare Pharmacy. Thank me later
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December 2023 by Tammy Lowe
They are rude to customers.slow in service. Never have medication and I have to go for days without it.
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December 2023 by Denise Obrien
The pharmacy would work a lot better if they actually answered their phone. I run a private practice and I don't have 3 hours for my staff to sit on hold waiting for somebody to answer. Also after coming in to get my prescription and being told there was none and I would have to have them call back the pharmacist / front desk person was absolutely refusing to even try and help. Our office will no longer deal with CVS and will advise our patients to change as well. Horrible experience with inept staff.
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November 2023 by Karen Wilcox
Used CVS to print some photos from Google Photos. They are terrible quality. Some are zoomed in from what the original is. Some so much they look stupid. Overall the images are not clear. I was going to use them in a gift. I couldn’t use these. I’d be embarrassed to give them to someone.
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November 2023 by James Crowley
Terrible. Pharmacy will not answer phone. Have been calling for 6 hours (6 times). Waiting on hold 5 to 10 minutes each time before giving up. I have a prescription on hold and cvs app says to call Pharmacy. I will be moving all my prescriptions to a different Pharmacy. It's a shame, have been using them forever but they closed the Wixom location. This Novi location sucks.
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November 2023 by Mazin Alsalami
There should be zero stars option for this pharmacy, they are rude and stupid, they gave me the wrong medication and refused to take it back because I touched it and refused to refund me. how can I see the medication without touching it !!! did I forget to say stupid? also they are very lazy, and they delete bad reviews.
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November 2023 by Ashley Hinzman
Very lazy pharmacy and not helpful at all. Any other pharmacy I have ever been to helps when an insurance issue arrises, but not these people!
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November 2023 by Ashley Clark
The pharmacy is HORRIBLE. I’ve been trying to get in touch with a real human, and they refused to answer customer calls because they are too busy. I appreciate being busy, but to not give customers the time of day to answer their questions about the prescriptions is completely disrespectful and unsafe! They should have more respect for their customers.The front store manager, however was a delight! So if you do have to go to this location, ship the store only and go to a different location for your pharmacy needs.
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November 2023 by Derrick Witcher
Thank you so much Melissa for your all your help! You was informative, patient and kind. Thanks you for showing me how to use my coupons , shaved me a lot of money!! 5 stars!!
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September 2023 by Bethany Safadi
Would not answer the phone for DAYS. Would pick up and hang up on me. I waited on hold for hours and finally went in. They were standing there working. No one in line in the store or drive thru. Said no issues with their phones. Just not answering. This place is a joke.
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August 2023 by Janel K
We were greeted kindly, and the employee gave me the exact isle where I could kind my item. We were in and out in 5 minutes. It's perfect for a quick item
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July 2023 by Nj
We moved here from a different town, and this one is the closest. I think their window service is slow compared to others.
