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January 2024 by Gina Rosas (GR21212)
Very nice store, but don't ask to use the bathroom if you have kidney disease or any other urinary problem make sure you use the bathroom before you go to the store, as they say the restrooms are not available!?
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January 2024 by L Smith
Very slow to assist customers. Was in line with 5 other customers and 2 cashiers open. One cashier finished her customer looked at the line and walked away leaving one cashier open. This is my second visit with the same issue. Waited in line for 20 minutes. Will not shop here anymore.
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January 2024 by Terri Frank
Had really exceptional service from the cashiers here today. It’s an older DSW, and in need of an update, but we all found what we needed and got great service too.
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January 2024 by Leslie Sheffield
Why doesn't this store have a public restroom??? Been to other locations and they have public restroom. I was told I had to go to Old Navy and use theirs. Horrible customer service!!!
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January 2024 by WriteTo Victory
Has a great selection of boots and shoes, however even some marked wide calf still run a bit narrow in actual foot size. Not many available in sizes over 8. Friendly staff and clean location. Prices are moderate!
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November 2023 by yy Z
I have been a DSW customer over decade. Today when I shopped at DSW store in Novi, MI. My 4 years old kid needed to use bathroom, the store staff rejected to give us the password access to the bathroom, saying the bathroom is not open to public. What a joke! I was going to buy a few pairs of boots. Because of such a bad experience, I decided not to give my business to DSW anymore.
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October 2023 by Angela Anthony
They have a vast selection of shoes for women, men, and children. The shoes are current enough. Tins of boots and sneakers.
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October 2023 by Drew Cunningham
Whent in to return a pair of shoes, Tall guy with a beard named Brandon Said he was a manager was completely rude never met anyone ruder never go back there give a 0 if I could, Life's too short to let a jerk like that treat people that way, Not gonna let it bother me just will shop elsewhere,
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June 2023 by Trina Jones
Excellent selection and good prices on name brand shoes.
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May 2023 by Tisha Lawson
Pretty decent location. Plenty of select but limited larger women size shoes in stock. Not purchased, other stores (not DSW) are on the same trend. Plus I didn't want to deal with mall traffic during memorial day weekend.
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May 2023 by Vlad
My go to place for a new pair of shoes. Always a good selection, and often you can find something you'll like on sale
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April 2023 by Marsac
What's with no public bathroom. Told to go next door to Old Navy. Oh, they can provide one but you can't? Thete was a time all stores cared about customers. Then they cry everybody is shopping on-line.
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March 2023 by Dragon Slayer (Dragonslayer)
Long lines at checkout. Only two cashiers on the tills for some strange reason. Some nice goods
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March 2023 by Sven Drumheller
Always a wide selection. Great prices
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February 2023 by Derek Dettloff
Absolutely impossible that the cashier could hate her job any more than she does. Deliberately slow. Never seen anything like it. Either oblivious to the long line or simply didn't care. I'm betting on the latter.
