-
March 2024 by KEN HORVATH
Convenient!
-
February 2024 by Justin Jackson
Friendly and quick, what else could you ask for?
-
January 2024 by Suzanne Boughton
The lady behind the counter was very efficient and nice to chat with. Every time I go there it’s different help but that is true always.
-
December 2023 by Thengine
The FedEx driver stole my sunglasses! There is a hole poked into the package.
-
December 2023 by Marvin Al
Three days and the driver says he comes to the office and it is closed and there is no one and the office is open daily from 10 am until 6 pm.There is no credibility at all.
-
October 2023 by Jessica Beane
Fed ex has been awful. I was supposed to get my package on 9-9-23 and it never came upon following up customer service informed me it would come between 10-2pm on 9-11-23 in which I stated I work and can not be home. The rep stated there was nothing that could be done and it would have an attempt. Then I asked if my neighbor could sign for it in which he stated yes and the driver refused to allow my neighbor to sign. I called and was told to go online and update shipping which I did and now had to pay. I got a text message today stating the package is delayed and will come tomorrow morning which again I work. When I called the rep stated I have to pick the package up today before 8:30pm which I have 2 jobs and can't pick up today. I was refused reimbursement until the package was picked up. I got no help or assistance in which these are all Fed ex issues not mine. Customer service was terrible each time I spoke with them. I can't contact the main Novi office because it is all the same number. Will never use again.
-
September 2023 by Hams Ahmed
I had a shipment that was supposed to come on Tuesday and I needed it on Saturday, I went to get it but the lady couldn't find it. She waited after her shift and found it for me, and I'm really thankful and grateful. Thank you so much for that service.
-
September 2023 by Satish Vemuri
Worst experience, that one Karen I interacted with is exceptionally bad at her job. Please, do better.
-
June 2023 by Harshal Naik
Nice quick service. Good staff. Good space for guest car parking.
-
May 2023 by Jill Marie
Miranda is AMAZING!!!! VERY VERY helpful and a total joy and great at her job!!
-
May 2023 by William Tell
I was so nervous about getting an animal shipped bit thanks to SYR, my AMAZING breeder, and FedEx my animal made it to me alert, healthy, and beautiful
-
April 2023 by Dan White
They need better route managers/ delivery people. I have an urgent overnight delivery that's going on a week of not being delivered.
-
March 2023 by Rys Gueroult
Rude! my friend scheduled early drop off of life saving meds, because she can't leave her home. well the person who we spoke to was rude and said it will get there when gets there. this medication has a short shelf life and theis station did not care if someone's life depends on that. This why thia conpany gets the bad name it has. the 800 is a joke and talking to a human geta your shrugged off.
-
March 2023 by John L
Quick in and out. Location is open later than most locations. Overnight delivery up to 8 pm mailing. Friendly staff.
-
March 2023 by Heather G
Always friendly, helpful, and efficient. I come here 5-10 times a year on average.
