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March 2024 by Leigh Damaske
Always friendly and I love that I know the estimates cost before I start my services.
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February 2024 by Steven Coats
The staff here are just the best! They're not only incredibly wonderful but also friendly and caring beyond measure. Each person consistently goes the extra mile to ensure that your appointment is as efficient and seamless as can be.
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February 2024 by Megan
S/O to Dr. B and staff! Thank you all for making the last 40 or so months a great experience!! Happy with my end results.?
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January 2024 by Crystle Hart
Great orthodontist very knowledgeable. Definitely recommend to give novi great expressions ortho a try.
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November 2023 by JaQuay Young
The ortho is great but the white woman who answers the phone is not so great. She needs to fix the tone and attitude she when answering the phone. I have to callThis office a dozen times just to set an appointment. She lies about receiving calls and calling back. She’s gonna pick the right one, one day and I am her.
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October 2023 by Debborah Weddle
I just love how the whole dental office is so prompt and the atmosphere amongst them is great which makes me feel comfortable as a patient.
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June 2023 by Stephanie Washington
I gave them 5 stars because what matters is the Dentist and the ladies in the back who actually has their hands in my kids mouths. I have a boy and a girl who needed braces and we have great insurance, but off course it doesn’t pay in full so I had to come out of pocket a couple thousand which was fine because insurance ate most of the their bill. However, I will never forget our 1st visit experience, I had to go outside to get my card to pay for their service and the plan was to do the payment plan, but as I was outside one of my kids overheard a lady at the receptionist desk say she didn’t believe I was going to pay for their services. That kid sent me a text letting me know what he’d overheard so I came back in and paid cash instead and I also let the lady know I knew she thought I wasn’t going to pay. Things like that you don’t forget about, I gave her no reason to think I wasn’t going to pay for my children’s service the 1st service at that. The last few visit there has been a younger lady at the receptionist desk and she’s so mono, doesn’t smile or ANYTHING. I think if they could get that simple part down they’d be awesome. So again, I gave a 5 because their Dentist and the ladies in the back are always so nice, they answer your questions and are very attentive. So, for that I say give them a shot because the reception people aren’t the once’s who touches you or your children’s mouths!
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May 2023 by Kenneth Lindsay
Great staff, more than accommodating, friendly environment and great customer service
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March 2023 by Achira I.
Very unprofessional, my daughter had an appointment today at the Novi clinic, she has been going to Dearborn office for more than 6 months, and they said they do not accept new patient at Novi, will live in Novi and this is very inconvenient to go to Dearborn, spoke with receptionist/customer service and they were useless
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February 2023 by Virginia Wright *formally Linker*
My daughters were evaluated last year at the time did not have the money for the high bill they quoted me. I have been trying to contact them for the last month to find out how much the quote was so I can schedule one of their appointments. I have called 5 times and only get answering service and no call back. Good luck to anyone trying to call them!
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January 2023 by Saul Beceiro Novo
Fantastic office and staff. We came all the way from Lansing on the wrong date and they accommodate it us and did everything they could to help out. Orthodontist gave us great advice for our treatment continuation. Highly recommended
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January 2023 by Abebi Okoye
When they say treat and meet your patients at their need, that sounds like news to these people. The white receptionist, is very rude, unprofessional and honestly, racist. I cannot understand how in this present day, she chooses to treat people as though they don’t matter. Disadvantaged being a black patient under her care.
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January 2023 by Sweetie Dickson
The white receptionist needs to do better than being so mean and condescending.
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January 2023 by Liz Nash
Dr. Bullard and his staff are top notch. Best Ortho around.
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October 2022 by Jessica Low
Rescheduled my kids appointment 15 mins before their schedule appointment today and then told me the next available appointment will be over a month later. I'm highly upset about how they handled their mess up.
