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February 2024 by D Samhat
Can't trust sale signs. Not ring up correct and would not take off 30% even though sign right there.
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June 2023 by Lion King
Very bad service.
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January 2023 by Shana Eaton-Taylor
The store was a mess! Clothes thrown all over the place. Employees were hanging in the back of the store, talking to one another and not helping customers on the floor. I had to ask for help twice. Cashier didn't know how to do an exchange or return. Employees talking about how they didn't want to put away returns. The manager on Saturday was rude and not helpful! I let her know I'll be putting in a review. I was told to have a nice day! All I wanted to do was exchange jeans for another size. I was told i can't do that. Will never shop at this location again.
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August 2021 by Mikayla Ghannam
Love this store. Clothing is so comfortable.
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August 2021 by Robert Maciejewski
Hollister is Great!They have the Best sales associates!!!The Hollister in Great Lakes Crossing went above and beyond, a friend lost something there and the sales associate took our name and phone number and actually found the lost item and returned it !!!Thank you "Ella", it's heart warming and a real joy to see people still have morals and ethics and go the extra step for thier customers!The management at Hollister store did a great job!Keep hiring honest, hard work people!They have a customer for life!??
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June 2021 by Stacy K.
This location seems a bit smaller than some of the other ones, but it was a good experience. While they did not seem to have as much inventory or variety than a larger store, they still had three sections to shop in. We found some good bargains today in the store. They had not only items on sale, but buy one get one half off, which allowed us to get more for less. It was nice getting in-season clothing at a discounted price. Combined with joining their club, we were able to get an extra $10 off on top of the sale prices. The individuals working the store were very polite and helpful. They answered all of my questions on how the sales worked, unlocked the dressing rooms in a timely manner, and were helpful at the cashier when some of the items were missing the tags.
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January 2021 by Ann H.
The mall does not enforce the mask mandate despite signage. Extremely unsettling. I do not feel safe shopping in the stores there, unfortunately.
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January 2021 by Brody S.
Place is goated best mall in michigan lots of stores, and food places. Bathrooms are fine
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October 2020 by George V.
This place is barely ok during covid 19 - for instance, most (if not all) of the 'public' toilets are out of commission -Nordstom is probably the only one that has one available - just a heads up folks
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September 2020 by Tawanna J.
Nice mall Hey a sanitizing stations people social distancing. They maybe at here in 2 capacity because it is not that full. It is well kept and clean. Lots of stores to choose from. I will return.
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August 2020 by Josh Johnston
Very unhappy with my experience. I bought several items in store to wear at my grad party only to find out later that night that all the items I had bought were nearly half the price online. So, I purchased the items online also in hopes that they would arrive before the grad party and I could return what I bought in store, but because of covid (I think) the items took longer than expected, and I was forced to wear the clothes I bought in store. I had hoped that I would be able to return the items I bought online for the price I paid in store since it was the same store location, same items, and the only reason I was returning them was because they were cheaper online, but when I returned them I was told they couldn't do that and they refunded me only the online price. Wish I would've called and know that you can't do something that simple, but they could've been more helpful and I'm disappointed with my experience. Lesson learned: if you have the time, CHECK ONLINE BEFORE YOU BUY IN STORE because chances are its cheaper online and they won't give you that price in store.
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July 2020 by Jessica P.
It is a decent size mall with your staple stores in it. I personally believe it has gone downhill over the last couple of years and constantly has empty areas and stores changing locations. The food court is also okay, it has A&W, Taco Bell, a smoothie place, a healthy spot, 2 Asian cuisine spots, ZOup, a pizza place, and Charlies. They also moved the build a bear from a store to a kiosk.
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June 2020 by John C.
The best mall in Michigan! Nice selection of stores and very easily accessible. Kid friendly and senior citizens can walk freely. The salespeople are helpful. Mall is clean and so are the bathrooms. The Starbucks is the star of this mall! Restaurants are nice and a Cheese Factory that is splendid.
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May 2020 by Annie A.
Every time i come here i always leave with bags in my hand. it's definitely my favorite place to go to.
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March 2020 by Naomi O.
Omg！！I'm sad.We went here but all closed for COVID.We love there so that we hope things settle down soon！！！！
