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September 2023 by Lindsey Ann
Love the shoes & the prices are very reasonable...sales are great. But, and I say this being the least judgemental person in the world, some employees look like they rolled out of bed from a cot in the back. Literally. Considering it's a shoe store, this particular employee had the most disgusting Van's on!
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July 2023 by Sabrina Johnson
Very reasonable prices always nice and clean customer service is a bluff
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February 2023 by Matthew Fitzpatrick
Woman that was working was auper friendly! Got my kids shoes quick!
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February 2023 by Ralphiel Duvall
Kids and Babies shoes
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December 2022 by Jason Lee Richert
Place was a bit of a mad house the staff being less than helpful doesn't help the insanity.Knew exactly was I needed when I walked in but it took 5 minutes to get assistance and another 10 for them to find it.But I was able to get what was needed and be on my way.
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December 2022 by Gary Morris
Looking for a pair of shoes for my daughter, they're sold out online and at most other stores, these ladies took the time to find a junior size that would cross reference to a teenage girls shoe size. He went above and beyond to help us out for a Christmas present. The lady was even from Tennessee filling in up in Michigan on a cold dreary weekend. Thank you for going above and beyond much appreciated and will return for more business.
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September 2022 by Kev R
Always find a pair of shoes the kids like here .
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May 2019 by Jasonia Marie
Nice items
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November 2018 by Heather Swaenepoel
The service was amazing and such a great selection. The manager helped us and was so knowledgeable and friendly.
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August 2018 by Jo G.
I have been here a couple of times now and have to say great job you guys! Especially for a small company with such a small footprint in the mall you sure make shoe shopping for kids a breeze. Today, I had a bad experience at Finish Line (don't waste your time there) and when I arrived at the store I was immediately greeted. The store is small, now they were very busy since it was end of the night on a Sunday. The staff was super friendly, and even for a moment when I went across the store and left my son sitting on one of the chairs on his iPad while we waited for the sizes to try on, this other lady asked my 6-year old if he was being helped!!! How incredible is that? She acknowledged him as a human being, but also as a customer. Riley helped us today and she was superb! She helped us get the correct measurements and find the right style. She even joked around with my son about glowing socks. It was overall a delightful experience. After being so stressed out from my Finish Line experience, I was very impressed with Journey's service and their friendly spirit! Way to go guys! Keep it up! And thank you, Riley for making kid shoe shopping so much easier on this tired mom.
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July 2018 by Jeff Parker
We had the best person helping us. She was amazing with our daughter and even got down on the floor to actually size her foot. Honestly, the best shoe buying experience I've had in years.
