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November 2023 by Effie Alofoje-Carr
Love the team at this store, super amazing fun and helpful. Cute jewelry, a great range depending on your budget plus Kendra Gives Back is a lovely initiative!
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February 2023 by Elena Rein
They solved my problem and helped me out in a pinch. Even going above and beyond. Plus very friendly and quick service! Definitely recommend shopping here. I would recommend their fine jewelry over their fashion jewelry though (but this can be said about the brand as a whole- not this location specifically)
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February 2023 by M
Great staff
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January 2023 by Jill Marie
Very clean and very helpful
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January 2023 by mahnoor haq
Great staff
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December 2022 by christel clair
The quality of the jewelry sold here is outrageously poor considering the very high prices…. I bought some bracelets here, and after just three months of wearing them occasionally, the gold rubbed off and revealed copper below and looks terribly cheap and tacky……Absolutely not worth the cost.Go to Claire’s.. same quality and priced accordingly.
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August 2022 by Jessica Gerken
The Kendra Scott located in the 12 Oaks Mall in Novi was AMAZING!!!!! My 12 year old daughter and her friend basically dragged me in there after a long day of school shopping. The three sales associates that were there were by far the kindest, sweetest, genuine women I've met in a long time. My daughter was so excited to be in the store. Most employees would have rolled their eyes and ignored the easily excitable 12 year old girls. Not these women. The embraced their giddiness and treated them like royalty. Showed them that they could purchase a necklace that was on the shelf.....orrrrr, personalize one. They took the time to show them the different chains, the different stones ect. It was heartwarming. Annnnnd since it was my daughter's birthday, not only did we get an AMAZING discount, but they gave BOTH girls a little goody bag with matching bracelets. By the end of our visit, the girls and sales women were exchanging hugs. I'm not a huge jewlery person, but, you have made a customer for life. Thank you for being GENUINELY kind and patient with us. Truly an amazing experience. Again, thank you!!!!P.s. I don't think she's taken the necklace off since leaving the store!!!
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January 2022 by Summer Alkhafaji
Beautiful place! Very sweet sales staff. Very helpful and they make good recommendations.
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November 2021 by Kate S.
Very friendly. I ordered two necklaces online for pickup, selected the free gift box and bag, and it was ready within an hour. The sales associate was friendly and helpful. I would recommend stopping in, or ordering online for pickup opposed to ordering online. It's fun to go inside the store. I usually don't.
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April 2020 by Jody Wehner
Wonderful staff! Very kind and helpful. Very patient with our teens who took lots of time to select their jewelry pieces. Highly recommend!
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April 2020 by Hailey Nunley
Everyone in the store is super helpful and friendly. Love this store!
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February 2020 by Danica S.
I'm from Texas where Kendra Scott was founded, so I was so happy to find a location nearby when I went to grad school at Michigan! The staff here is just as friendly as all those in the other Kendra Scott locations I've been to. The earrings I'm wearing in my current Yelp profile picture are the ones I purchased here!