Lush Cosmetics 12 Oaks is a store that offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Many products, over 35%, are naked (packaging-free), and most packaging is made from recycled and recyclable materials. Customers appreciate the wide range of ethical, fun, and fabulous items, including bath bombs, body butters, vegan haircare, and fresh face masks. Shoppers often highlight the friendly and welcoming staff, mentioning staff members by name, such as Laura, Caroline, Vero, and Bee, who are described as kind, helpful, and informative. Customers feel valued and valued, often mentioning positive experiences and excellent customer service. The store is seen as a place not just for products but also for support of great causes and positive values, including standing up for animals, supporting indigenous lands, and promoting equality and kindness. Many visitors find shopping at Lush 12 Oaks to be a special treat, with some stating it’s their favorite place to indulge in natural products. The store’s positive energy, commitment to ethical practices, and welcoming environment keep customers returning regularly. Overall, Lush Cosmetics 12 Oaks is praised for its quality products, dedicated staff, and supportive community values.
I stopped in for the first time today and B really made my experience worth wild. She was extremely patient and helpful with recommendations. Thanks B!
October 2025
I had the best experience!! My sales associates Laura and Caroline was very nice and informative. They let us know the details on all the face mask and what benefits they have. I’ll be back for sure. The positive energy and good service will keep me coming back
September 2025
I love going into this store not only for the products (most specifically the bar shampoo and deep hair conditioners) but also because the service is amazing! Vero and Bee were very friendly and welcoming, made great suggestions for me!
