Lush Cosmetics 12 Oaks is a store that offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Many products, over 35%, are naked (packaging-free), and most packaging is made from recycled and recyclable materials. Customers appreciate the wide range of ethical, fun, and fabulous items, including bath bombs, body butters, vegan haircare, and fresh face masks. Shoppers often highlight the friendly and welcoming staff, mentioning staff members by name, such as Laura, Caroline, Vero, and Bee, who are described as kind, helpful, and informative. Customers feel valued and valued, often mentioning positive experiences and excellent customer service. The store is seen as a place not just for products but also for support of great causes and positive values, including standing up for animals, supporting indigenous lands, and promoting equality and kindness. Many visitors find shopping at Lush 12 Oaks to be a special treat, with some stating it’s their favorite place to indulge in natural products. The store’s positive energy, commitment to ethical practices, and welcoming environment keep customers returning regularly. Overall, Lush Cosmetics 12 Oaks is praised for its quality products, dedicated staff, and supportive community values.
I recently visited lush and I don’t shop here often, so I’d say I’m pretty clueless about the products. Luckily Moriah was SUPER helpful and friendly. She was able to give me the run down of products I was able to make an easy and confident purchase! Thank you Moriah. ❤
April 2026
Staff was super helpful and really sweet. We were looking for a bath bomb for our niece and Angelina was fantastic. Her customer service was top-notch and we really appreciated her taking time with us. Great selection of items too!
April 2026
Had an issue with a product, jay Kris were so helpful!!
