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December 2023 by Shirley B.
Service and choices are way above average and the sales people don't follow you around and pester you. Quality items, good sales.
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October 2023 by Teresa H.
Fabulous products with the best furniture consultants in the business. Randy was fantastic!
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October 2022 by Marie Maiette
Randy was great. I am so pleased with my new Bradington Young Chippendale leather chair. Quality at a great price. Great delivery. So glad I stopped and shopped at McLaughlin's.
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May 2022 by Kathryn Ray
We have been customers of McLaughlin’s our whole married life (55 years) and have purchased almost all of our home furnishings there. We have always had excellent customer service, especially the last 10 years with Randy. He is absolutely the best!We recently purchased a new table for our kitchen. There was a slight concern that I could have learned to live with if I had to, but didn’t want to especially for the price of the table. Al Fraser, the manager, went above and beyond to make it right, having the table fixed at their expense. We are beyond satisfied and will remain loyal customers.
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February 2022 by Bernadette Tucker
Mclaughlin's is a high-end furniture with custom offerings. We have purchased several pieces in the past, however, to walk in a store with 2 sales people, no other customers, and be ignored is surprising. No hello, no may I help you, no smile. Very, very sad. No customer service so no purchase from us.
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November 2021 by Sally Carson
Beautiful stock and a very knowledgeable staff.
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July 2021 by Penelope Trikes
Didn't have what I wanted. Salesperson didn't seem to know the inventory.
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June 2021 by Jeff Corbin
Outstanding furniture offerings. The staff went out if their way to help and took a great deal of time helping me to be certain what I got was perfect for me. Great prices on their January sale. Randy is the world's best furniture salesman. A total pro!
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October 2020 by Kevin Miracle
decent selection, nice staff, very pricey.
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October 2020 by K C
Great furniture and decent prices for amish made
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September 2020 by Antionee Stewart
The furniture is very nice looking, but the customer service is terrible! There where 3 salesman on the floor one reading a newspaper, one on the phone checking their email and another helping 3 different other families. Even if you do make an appointment there still would be a 30 min wait time. When my family and I did receive help we didn’t have as much attention time or patience as the other families did. As much money my family would’ve been spending at this place I would’ve expected the equal amount of respect but I didn’t. Thanks Randy for showing my family and I what customer service shouldn’t look like my family and I won’t be returning!
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September 2020 by P M
Nice quality furniture and zero pressure sales. Terri is great
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August 2020 by Vicky Fairchild
Great place
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December 2019 by Tom Shearer
Nice stuff, great sales representative.
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October 2019 by Nicole Girbach
They were very helpful
