Michaels is a large brick and mortar hobby store with an expansive assortment of craft supplies, including popular art supplies, fabric, canvases, yarn, knitting and crochet supplies, frames, floral items, scrapbook materials, beads, jewelry kits, Cricuts, and craft machines. It offers everything to create anything. The store also provides party planning services with balloon inflation, party decorations, gift packaging, favors, tableware, and seasonal occasion decor, making it a place for all party supplies. The Novi branch has a solid selection of a lot of stuff that can make you feel creative. The store can be pretty busy, especially during seasons like December. While a manager can be lovely and helpful, the store sometimes faces a reduction in staff, which can be frustrating, and the store can be in disarray. The experience with delivery services can involve fuss and confusion, even if issues are resolved in the end. The store utilizes self-checkout, which can be slow and challenging for some. However, the framing department and other staff members are noted as being kind, knowledgeable, professional, and invaluable, providing awesome service that transforms items.
