-
December 2023 by Theresa Abunab
We love this gym! The staff is extremely friendly, and the place is always clean. They have every machine that works for my husband and I and a very positive atmosphere.
-
December 2023 by W Stone
Kathy represents customer service at its finest. Upon my request, Kathy modified my membership with ease and professionalism.Thank you Kathy for the positive, customer service experience, that you provided.
-
December 2023 by Randal McDowell
The staff is always nice and equipment is never down for long. It's close to work for me so it's an obvious choice!
-
November 2023 by Meaghan Aiello
I really like this PF! It’s fairly new, huge (2 stories), and the employees are chill and friendly. One tiny gripe: Why not add more ab machines, leg machines, and other weight machines? There’s plenty of space.
-
October 2023 by Ashley Skaglin
Staff is great, but there is a very old creepy member that often goes up to female members and feels free to comment on thier bodies. To avoid the creeps I would reccomend a different location .
-
September 2023 by Veni Peram
Planet fitness, Novi is a new construction has been there for more than a year. Gym trainer Sheyanne is very proficient in training and fitness. She has lot of patience and really helped me working towards goal. Sheyanne made me work through bands, TRX and ropes and helped me explore new ways of doing exercise. This is really good place, well maintained Gym. Very spacious as well. 5/5 for the Gym trainer.
-
September 2023 by Jillian Pompo
I honestly loved this planet fitness- super nice facility. However, staff are SO extremely rude. Had a horrible interaction with a dark haired young woman at the front desk, and I never plan on returning. Don’t want to work out at a place I feel harassed and unwelcome. Hope y’all are happy with losing a loyal customer.
-
September 2023 by Samuel Larence
older worker did not let me in cause I had slides on. Like most people I do leg days barefoot so I wear slides on purpose. I’ve only had this issue at this location with this worker. Not going to return here ??
-
August 2023 by Christal P.
I have a black card membership that allows me to exercise at any Planet Fitness location. I've been to most Planet Fitness places on the west side - Novi, Northville, Plymouth, Canton, Westland, and Ypsilanti. This Novi location near Twelve Oaks Mall is the best of the ones I've visited.The service is friendly, the location itself is large, clean, and has the perfect temperature for exercising. Some of the Planet Fitness locations are too cold. There are two floors of elliptical, treadmills, and exercise bicycles. This is one of the best Planet Fitness locations on the west side of metro Detroit. The black card lounge is so spacious and nice. There are two massage chairs per room for a total of four as well as four hydro massage chairs in a separate room. It's nice to have a massage chair room to two people to watch television and relax for up to 30 minutes. Most locations only give 10 minutes for the massage chair.
-
July 2023 by Missy Moore
Love this place! Super clean and always friendly staff!
-
July 2023 by William McRee
Awesome new construction facility with great equipment, super friendly staff always smiling when you walk in. Highly recommend, they also offer free training classes.
-
July 2023 by sandy royston
We liked the place and signed up to join when we got home. Nice people
-
June 2023 by Sudharshan R
Friendly and welcoming staff. They keep the place clean around the clock. Great job at hiring these hard working people ??.
-
May 2023 by BradandMichelle Morgan
This location was nice, clean and well-maintained. It was convenient to be able to use my membership from a different location! I feel like it was bigger than my normal location, and it wasn't too crowded!
-
May 2023 by Paige
Gym is always so clean and employees are very nice! GINO is great and so helpful! For only working at the gym for 2 weeks, can tell he is going to do great! Thank you GINO!
