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August 2023 by Norma Arsenault
I love this store, the staff is great, very helpful and friendly, I come to this store every year when I come out here from VT. I was slightly disappointed when I found the shirt I wanted but didnt have it in my size. it's not the staff's fault. they tried to find it in other stores but couldn't.
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August 2023 by Adrienne Breznau
Great store to get all your Michigan gear both for the mitten state and sports teams. Was greeted as I walked in and the staff were eager to help with my questions.
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August 2023 by Diane Downes
The staff was so friendly and helpful and the product selection is great! Thank you!
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August 2023 by Chris K
Great selection of apparel for your favorite team. I'm always able to find exactly what I'm looking for at decent prices. Great location too.
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July 2023 by Rocky Romero
This store is great! If you're looking for a gift or something for yourself, you will find it here. The staff is so friendly and helpful. You really need to see it to believe it.
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June 2023 by Lucas Hutten
Manager returned a tee. Wrong size. Admittedly I didn’t have receipt or tag, was a gift. I was able to locate the date of purchase and amount from my bank statement. They luckily returned the tee but it was embarrassing to have the manager sniff it to make sure I wasn’t lying about it not having been worn. I would rather her had said “no” for the return or exchange than sniff it. Still can’t believe that happened in front of me. Very bizarre. Glad to get my refund but not sure I want to shop their again.
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June 2023 by Laura S.
I needed to return a Father's Day tee. I bought a medium and needed a large. I will admit, I took the tags off before I gift wrapped it. I wrapped it months before. Also, didn't have the receipt. I knew a return or exchange was unlikely. I was prepared for a "no" when I went into the store. The tee was never worn more than my dad trying it in and discovering he needed a bigger size. Although I was prepared to be turned away, I was not prepared for the manager's unprofessionalism. In her defense, she was able to find my purchase in the computer and did give me a much appreciated refund. What I was not prepared for was her saying "no tags, no receipt, is a likely story" and I really wasn't prepared for her to smell the tee right in front of me to make sure I was not lying about it never being worn. As I stated earlier, just say no. I felt humiliated. I wasn't lying. She had no reason to believe me, I get that. She had every right to decline the return. I just didn't appreciate her rudeness.
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May 2023 by Renee Allen
Great store for sports fans of all kinds! They have everything there and the staff is real nice. Great gift ideas and huge selection of your favorite team’s stuff.
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May 2023 by Karen Parrish
Best customer service ever. Great selection of merchandise. I will return many times.
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January 2023 by Jim Dwyer
I love this store. It is so bright, clean, and organized. The staff is amazing. Had two returns for size errors on my part, and didn't even have to think, the staff did all the work. One return, they didn't have the size needed, and in the blink of my eye, they had called the mall store and found me what I needed. AWESOME. Would rate higher if possible.
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December 2022 by Heather Ferow
They had a great variety of all things Michigan. The staff checked on me several times and we're all kind and courteous.
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November 2022 by Tracy Harrison
They have a great selection here and the store associates were extremely friendly in helping us locate a few things that were not in stock in the size we needed. We had the same experience at the Rally House in 12 Oaks Mall. I was impressed and will definitely return.
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November 2022 by marykay myrmel
Fun to shop at Rally House. I was in town visiting relatives that invited us to a tailgate party for msu. So glad to be able to find wonderful items so we could cheer them on.Great variety of merchandise at many price points. Also had gear for other local teams!Great place to shop!
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October 2022 by Fritz Beiermeister
The person who I spoke to in the store was extremely helpful. She made a great impression for your business and encouraged me to return in the future. This was an excellent experience.
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October 2022 by Michele Robbins
First time shopping at a Rally House and I was so impressed. The people working there were all super friendly and helpful! The selection was great-So many nice things! I will definitely shop there more in the future!
