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April 2022 by Sundra Hilsinger
Every time I come to this location I have to wait a ridiculous amount of time for cigarettes. I understand staffing issues. but it's downright insulting when you've got one employee who can open the cigarette cage while scores of them stand around. Get better.
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December 2021 by Amos Dz
Been a member for 15 years. Great selection and decent prices. the added perk of getting gas here at a discounted rate is a definite plus.
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December 2021 by Vikas Upmanue
Today’s experience was not good. The app is good but it did not work as expected today. And the the memberships desk did not help. Hope they improve on.
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December 2021 by shaun k
Best to shop using the app, check out as you go.
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December 2021 by Sara Srinivasan
I just bought a membership online and have been waiting in the member services line to pick up my membership card for twenty minutes. It looks like there is a staff shortage at the desk. The two staff members that are here are working very hard solving some kind of big problem but there are no other staff members to come to help the other people waiting in the line for simple issues. I thought I would try Sam's as an alternative to Costco but so far the first impression isn't great.
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December 2021 by Vinod Khilnani
They usually have almost everything I need. There was an instance when they had an error in my bill and was charged extra money. The totals didn't match. This brings a question on how much can their billing be trusted.
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December 2021 by Diane Fisher
Always have everything stocked and the store is always clean. The gas station can be hit or miss sometimes as the gas pumps empty out and they sometimes have to close the gas station early due to low fuel.But for the lost part, amazing location.
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December 2021 by Russell Ballew
I was having a hard time at the self checkout, and a very friendly staff person noticed and assisted me graciously.
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December 2021 by Brandon jones
Sam's Club is a pretty cool place to shop! However, they should get rid of those AT&T salespeople in the store! These AT&T people launch a VICIOUS attack on Sam's Club customers AS SOON AS WE ENTER THE STORE!
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December 2021 by Colin “CoinMaster Outdoorsman” McGrath
Sam's club is apart of the Walmart chain. It's comparable to a Costco, but a different membership/ place. You get good bulk quantity for the price you pay, expect to spend 1-200 dollars here or more if you plan to shop here and have a good sized household. Lots of deals and lots of items to choose from.
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November 2021 by Ysenia Lopez
The staff was very helpful. I drove from Sterling Heights for the Christmas Nut Cracker because this store had them in stock. The cashiers were very helpful and pleasant, the exit staff were just awesome!! She called for a loader to help with our big purchase. They were both very polite and very careful. I was very pleased with my experience @ the Novi Sam’s Club! Keep up the great attitude and smiles.
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September 2021 by Russell Ballew
The store is always clean, even the restroom. if you are mindful, you can find great buys. I love the ever-changing products. They encourage me to try new things. Staff i usually friendly
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August 2021 by Ed Bohach
We shop here on average once a week. Every time we get ready to leave the store there is a line of 10-15 people waiting to get released by the door receipt checker. I always ask is they can send another person to help with the door and it's the same response every time "we're working on it". It's a shame... I use the scan and pay app on my phone to save time in the store, simply to spend as much time or more waiting to be let out the door.
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April 2021 by Leanne Douglas-Berger
Yes! Love everything at sams club. Great variety of snacks. And good prices
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April 2021 by Herbert Rogers
A much better club. Spacious and reasonably well stocked for Pandemic times.