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April 2024 by melvon williams
My only gripe is that the hot tub wasn't hot.
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March 2024 by Erika Martinez
I've been here for several days and the stay has been good. We are staying a big group of people for work reasons and I must recognize the great treatment of Debra, one of the ladies who is in charge of breakfast. The entire team must leave before 6:30 am and breakfast time only begins at that time. However, Debra allows us to have something to eat beforehand and she treats us very kindly and makes sure that we have what we need for food before we leave. I think the best thing about this hotel is HERs service.I've been here for several days and the stay has been good. We are staying in a large group for work reasons and I must recognize the great treatment of Debra, one of the ladies who is in charge of breakfast. The entire team must leave before 6:30 am and breakfast time only begins at that time. However, Debra allows us to have something to eat beforehand and treats us very kindly and makes sure that we have what we need for food before we leave. I think the best thing about this hotel is its service.Rooms: Clean roomsVaried breakfastComfortable facilities.
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March 2024 by Katie S
My daughter left a stuffed animal and we called several times, but they claimed they never found it. She knew exactly where she left it. It was a new one and I feel like they either didn't want to send it or someone there kept it. Also, the pull out couch is extremely uncomfortable. I was really disappointed in our experience. There were also several parties and very loud guests.
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February 2024 by Charise Fulton
This was the worse hotel stay I have ever Experienced. There was 2 kids parties with a total of 47 kids running in the halls and screaming in the pool. At one point I counted 25 kids in the whirlpool. The person working the desk said the new manager won't do anything about that many people using the facilities. I have another reservation in Feb that I will cancel. Stay far away from this hotel unless you don't mind noise, no controls over the pool. This hotel needs a complete makeover in managing a quality facility:Noteworthy details: 47 kids screaming in pool.
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February 2024 by Chris Holmes
Always like staying at Staybridge Suites.Just a great environment while traveling. I usually hear dogs - and I love dogs - so it’s great that they are pet friendly.
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January 2024 by 鷹高
Rooms were not cleaned every day probably because there were few employees.disappointing.
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January 2024 by Natosha Tallman
The room was nice, clean pool and hot tub, but the free breakfast was just terrible. If you are planning a stay because of the complimentary breakfast, save your money. The waffle maker would not dispense batter, the breakfast meat was like cardboard, the oatmeal was dry, the potatoes were bland, under cooked, and had a hint of freezer fur taste, even the orange juice tasted weird.
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November 2023 by Amanda Luchtel
Would give 10 stars if I could!! Great hotel! Amber Wallace went above and beyond to help accommodate my family with our stay! She deserves a raise! All hotel staff were wonderful! Nice BIG suites, clean pool and hot tub, great common area!! Book this hotel!!Rooms: BIG suites!Noteworthy details: Very nice and clean big indoor pool and hot tub!
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October 2023 by Kimberly Scherer
The suite was clean, well-kept, and comfortable. The pool was great to have! The staff were very friendly and helpful. It's definitely a great place to stay either for a long weekend or a longer stay!
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October 2023 by R W
Great place to stay and very well managed. Clean and kept up very nicely. Kitchen in good condition. No smoke stains. Room is nice. Supplys dove soap!! Staff friendlyFood & drinks: The breakfast in the mornings has been great. Amy has been killing it in the kitchen. This is the first time I've had seconds, almost 3rds at a hotel. Amy, thank you for your breakfast.
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October 2023 by Jesse Morris
Rooms were well equipped and tidy, were decently sized and had all the mod cons. Breakfast was ok, nothing too glorious or healthy. Stay were very polite and
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June 2023 by Missi R.
A great location, and a very clean and comfortable hotel. My queen suite was large and well arranged. I was surprised to find out there were no USB ports in the room though. Nearly every hotel I stay in has USB ports, even the older hotels usually have added them. Especially surprising because there is a large desk, and many work travelers use Staybridge.Everything was very clean, including the breakfast area, lobby, hallways, and elevator.Breakfast was above average, everything was kept clean and well stocked. Appetizers are offered Monday through Wednesday evenings.Daily housekeeping which is becoming a rarity in hotels. It was nice to have towels delivered and the bed made every day.Many restaurants and much shopping available in the area.
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June 2023 by Kara Postema
BEWARE of this hotel! We had a situation where there was obvious miscommunication and were given a room we did not ask for. When we asked for this to be fixed the front desk staff was very rude. she wanted to charge us more due to the room change that was her mistake. We were very clear about the room type we wanted. Due to the whole experience we decided we did not want to stay at this hotel. It was negative from the time we walked in. We NEVER went into the room, simply opened the door and saw it was the incorrect room. They will not refund the money even though we never stepped foot into a room. The manager is extremely rude and unprofessional to the point she hangs up on you or walks away completely. She will not communicate with you or provide any solution. They also withhold the management company information, so you can not speak to anyone higher up. We were scammed out of our money and no one will do anything about this. Please move on to another hotel. There are much better hotels in the area with great customer service.
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June 2023 by Mallory Wright
I’m not sure why my last review was removed. I’m assuming it’s due to pictures of the bed bug bites I sustained on my arm during my visit to this hotel from June 7-8th. Please be cautious. Check your room throughly. the doctor at urgent care confirmed I was bitten by what looks like bedbugs. I have over 30 bites on the arm that was closest to the headboard.
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June 2023 by Noah Howell
I had to stay here for a few months for work and a few months in a different hotel for work as well. This was by far the most comfortable of the two. They have guest entrances in the back, so once you're checked in, you don't have to make the awkward walk through the front desk, and they keep your room very clean. The front desk is very nice if you do ever need anything.Rooms: Rooms are spacious and clean. Perfect for an extended stay for work.Safety: Very safe, to get in any of the entrances outside front desk you have to have a key cardFood & drinks: Very close to grocery stores, which is great because you have a kitchen.
