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January 2024 by Harley Sheldon
So, normally, I would review the location, the product, and THEN the budtender...not today. GO HERE!!! This place is amazing, and the budtender named Daylen is sincerely fantastic, and as soon as I told him what I was looking for he had me set up with EXACTLY what I wanted. When I opened the product, I almost cried because of how spot on he was with his recommendation. 10/10 experience, their Preroll game is on point, and they ACTUALLY HAVE BUBBLE HASH, UNLIKE EVERY OTHER DISPO
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December 2023 by Connor Hundt
Love this place. The flower, edibles and vapes I got are extremely high quality and at very reasonable prices (with the deals going on). The flower I've been getting over the last few months from multiple places in GR has been very meh(says 29% THC and you feel like you just smoked 15% stuff), at not the greatest prices either so I was kinda stoked when I smoked the super super turbo brand (only at like 23%) and it actually had me blitzed. Please open one in Grand Rapids! ?
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December 2023 by Magic Plants (Joe)
Unparalleled Expertise and Service at New Standard - Exit 9: A Professional's PerspectiveTransitioning from Muskegon, a city abundant in cannabis dispensaries, to Spring Lake, where options are more scarce, I was intrigued to see what New Standard - Exit 9 had to offer. As someone deeply involved in the cannabis industry, both as a Creative Director for Glacier and manager of Magic Plants, my standards for dispensary service are quite high. I'm pleased to say that New Standard - Exit 9 not only met but exceeded these expectations.Daylin, at the youthful age of 25, is a standout with his profound knowledge of cannabis. His expertise, particularly in tailoring recommendations to individual preferences and needs, is a rare find in the industry. His approachability and commitment to customer support enhance the overall experience, making each visit both informative and enjoyable. Fairly wide selection for being a somewhat cozy establishment. Prices were somewhat high but if I wanted to find a huge deal I could have drove all the way to Muskegon and shopped around but I didn't have the energy so I had to make my purchases truly count — when that happened at the end of the night I was soooo happy! Apothecare CO2 Cart of Garlic Snake Breath was from 09/2022 but I didn't mind. Then the Sorbetto Sweatpants from Redbud Roots was awesome too for just regular distillate with cannabis-sourced terps. Also got a Death Star preroll which was great.Clayton's contribution to the dispensary’s operation is equally impressive. His professionalism and efficiency in ensuring smooth service from entry to checkout are commendable. This level of attentiveness and detail-oriented service is what sets apart great dispensaries from good ones.As a professional in the cannabis space, I can confidently say that the level of expertise and customer service at New Standard - Exit 9 is exceptional. Daylin and Clayton’s dedication and skill shine in an industry where these qualities are crucial. Their ability to create a welcoming and knowledgeable atmosphere is particularly noteworthy in an area with limited choices like Spring Lake. The selections were AMAZING as well and my tolerance is very high so the bud tender absolutely understood the missions when it comes to my preferences. Great job, again, Daylin!I highly recommend New Standard - Exit 9, open nice and early to conveniently late for anyone looking for top-notch service in a comfortable setting. Whether you're a casual consumer or a fellow industry professional, the experience Daylin and Clayton provide is not to be missed. Their efforts make New Standard a standout dispensary and a highlight in the Spring Lake cannabis scene.
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July 2023 by M Wesserling
Have been going here since they opened & liked it. I was sold some old flower today that expired 6 months ago per the label. When I called 20 minutes later, was told flower doesn’t “technically” expire, so they won’t take it back or exchange it.
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June 2023 by Mitchell DeWitt
Had a mess up on the website with my order today but the tender made it right and I’m completely happy :) will be back again!
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May 2023 by Miranda May
Maddy was awesome and really seemed to know exactly what I was looking for. The environment and waiting room is very inviting and welcoming. I was happy with my service in person and am looking forward to trying out their delivery services as well.
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May 2023 by Dana Bravata
Went here for the three pack of Apothecare infused joints. We got two of packs. Each joint is supposed to be .75g. One pack was less than .5g each and the other pack was correctly weighed. You could see a huge difference in the joints. We went in to see if they could exchange the pack for one with the correct weight and they said no. We literally walked out and walked back in 3 minutes later. The budtender was rude and so was the manager. Here is the picture of how different the joints were. After getting home we took them apart and it was barely 1.5g.
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May 2023 by UncleLiquor6
Waited 15 mins in lobby while 1 person was in the shop, I'd understand if busy, but I can at least shop around while waiting.
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May 2023 by L T
Waited 15 mins in lobby while 1 person was in the shop, I'd understand if busy, but I can at least shop around while waiting.
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May 2023 by gary6kott
Waited 15 mins in lobby while 1 person was in the shop, I'd understand if busy, but I can at least shop around while waiting.
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February 2023 by Mark Empie
Kayla seemed very nice and friendly. She knew alot about the product and and got me just what I needed. I had a good time just chatting with her
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January 2023 by Erik Brokstad
Kind staff great selection, but seriously can someone tell me how the heck they are still in business when you can go literally anywhere else and get the same quality for half the price? I mean, sure I use them when the roads are bad just for free delivery but you'd be stupid to pay over $100 for an Oz when you can literally get same quality for $60 elsewhere.
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January 2023 by Joan Turrentine
New Standard is one of the only dispensaries that carries one of my favorite products. Exit 9 is a cute little dispensary where you can get in and out quickly. Nice array of quality products. Good specials. I worked with Katie today and she was super pleasant. Highly recommend Exit 9 New Standard!
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December 2022 by William C Colon
Exit 9 is our favorite location to shop. We like the saugatuck, near Douglas, location very much. They both have excellent customer care and cordial associates. They are a pleasure to interact with.
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December 2022 by Gorgeous
New Standard is one of the only dispensaries that carries one of my favorite products. Exit 9 is a cute little dispensary where you can get in and out quickly. Nice array of quality products. Good specials. I worked with Katie today and she was super pleasant. Highly recommend Exit 9 New Standard!
