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July 2024 by Kendell Gandy
This is probably one of the worst seven elevens, only because they change staff every week and hire some of the strangest workers. This guy doesn't want to take my money because I said he shorted me $2 the month before. He told me to call the police. So he don't know how to count and then gets mad. The guy in front of me wanted to play 2 3 digit numbers. He was told to write it down with an attitude, then as you can hear the video, told him after he wrote it down to use the slip lol. Then I'm getting my hot water which is 38 cents and he says he's not taking my money and the police will catch up to me later lol. I can't make this stuff up lol.
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July 2024 by Tonia T
Sadly I have to write this but the Guy that works the morning shift Monday thur Friday is so UNPROFESSIONAL he don't Greet you he don't say NOTHING but your total just RUDE. I make him Speak then he look at me like I cussed him out. What made me write a review now is when my Dad called me to say that Guy is OBNOXIOUS that did it for me! Terrible Customer Service I didn't want to leave one star!
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March 2024 by Janece ..
Terrible. They aren't open. It says they are online. Look at the padlock. Very ghetto.
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March 2024 by Kay K
Johnny is the best! Always friendly and helpful.
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October 2023 by Dustin Weiner
This used to be a great place to stop in the morning. The newer staff ignores you and talks on their phone earpiece while they help you. I guess help is the wrong answer. If you ask them for a lotto, you have to ask three or four times because they're deep in conversation with whoever's on their Personal phone. This is not a one time occurrence every time i have been in there in the last 2 weeks she has been on the phone.
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August 2023 by Michael Spears
Pretty average 7-Eleven. Sometimes friendly, sometimes neutral, but never rude clerks. The Slurpee machine is certified kosher. How cool is that? ATM it’s great for Credit Union members-no fee! Parking can be right at busy times. Pro-tip: park on the right side of the building and then pull through and exit via the alley.
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August 2023 by Heather C
7-Eleven gets a lot of competition from other party stores in the area, especially just up the road on 11 Mile or 12 Mile in Berkley. Heck, the 7-Eleven barely a mile away tends to be much more consistent in products and service. I'm not really impressed. This branch sometimes manages to get the job, and more often than not, I'm walking out empty-handed or forced to make a substitution because something wasn't in stock. It's just not really worth the headache of fighting traffic or parking to go in, because I'm not running out any time soon.The parking lot is tight and often very crowded in the morning. Access via southbound Coolidge is the way to go if you can swing it, since turning left on northbound Coolidge is often a nightmare. Do *not* park in Pink Garlic's lot, especially during the day.Staff are usually pretty checked out but get the job done. They seem fairly stressed out when I've visited. The shop stays clean, mostly organized, but finding some of the stuff I'm after can be really tough.
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July 2023 by Victoria Bonita
They had no small cups. I did not want a medium slurpee but, was forced to pay
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May 2023 by Jennifer Johnson
Please take note of the time I am writing this review. It is 11:25p. The website clearly states they are open until 1a and they are closed. Here is what happened before they closed.I pulled up to the store at 10:45p with my daughter. The person inside looked right at me then went to the rear of the store. Upo trying to open the door, we found it was locked. This never happened before. Another customer came up and shared with us that they have been closing at random times of the day and at night.By the time the employee came back to the front of the store it was 10:58pm. I knocked on the door of which she opened it and I asked why is the door closed, it's not even 11:00 to which she stated with an unpleasant attitude, "I close at 11pm". When asked what is the purpose of the attitude, she slammed the door.Lastly, after the exchange, she puts up a sign saying they close at 11p. Recall I mentioned that I pulled up at 10:45p not knowing the new policy, and the employee looked right at me as I was exiting my vehicle.No, the website states 1a. If they did not have anyone to cover the shift, then it needs to be posted ahead of time, not afterwards. What I am most incensed about is the unprofessionalism of the employee.
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May 2023 by Jennifer J.
Please take note of the time I am writing this review. It is 11:25p. The website clearly states they are open until 1a and they are closed. Here is what happened before they closed. I pulled up to the store at 10:45p with my daughter. The person inside looked right at me and then went to the rear of the store. Upon trying to open the door, we found it was locked. This had never happened before. Another customer came up and shared with us that they have been closing at random times of the day and night. When the employee returned to the front of the store, it was 10:58 pm. I knocked on the door, which she opened, and I asked why it was closed; it was not even 11:00, to which she said with an unpleasant attitude, "I close at 11 pm". When asked what the attitude's purpose was, she slammed the door. Lastly, after the exchange, she puts up a sign saying they close at 11p. Recall I mentioned that I pulled up at 10:45p not knowing the new policy, and the employee looked right at me as I exited my vehicle. No, the website states 1a. If they did not have anyone to cover the shift, it must be posted beforehand, not afterward. What I am most incensed about is the unprofessionalism of the employee.
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May 2023 by Kathy May
Go to the 7-11 on Lincoln instead. Wasted so much money here. They keep giving me the wrong product (you can’t exchange nicotine products), products with missing cartridges, or saying a product is not there when it’s right in front. The guy working is super rude and lazy. Also clean up your spills.
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April 2023 by Zac Bru
Scammers. Twice I’ve been in here and they’ve had stuff already rung up into my purchase. I bought $7 worth of stuff and they tried to charge me 12. They play d*** when you call them out on it. Be careful here
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January 2023 by High Priestess Nicole
Store is very clean and tidy. Most 7 eleven' s I've frequented, their slurpee and pop areas are a nasty, sticky mess! Not at this location! Kudos to cleanliness and well stocked store! ?
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January 2023 by Scott Neal
Closed when they are supposed to be open. This sign was up for an hour.
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September 2022 by Crystal L.
Very nasty store with poor customer customer service and they definitely don't know how to treat employees
