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March 2024 by Jozef R.
I absolutely love this store and all of the workers have been nothing but extremely friendly and helpful every single time. They have even given me random discounts on top of their already low prices. They sometimes have crazy customers that they stand their ground with but those Karens bring it upon themselves. I'm shocked that they have any 1 star reviews, which are the work of the karens.
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September 2023 by Top Notch Balloon Creations
So far I’ve enjoyed shopping there. Helpful staff and loving on the points I accumulated that converts to money purchased.
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June 2023 by Hope
I Googled black owned beauty supply. THIS IS NOT BLACK OWNED
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May 2023 by Chantal Kassab
This place has been in business for a long time and I don’t understand how! I took a family member there to purchase a wig because she’s currently undergoing chemotherapy. At first we couldn’t find anyone around to help so we began to try on wigs.Then someone yells at us from the intercom to use a hair net, and that we need to pay $.50 for the hair net. Finally an Asian women comes up to us and informs us that we’re only allowed to try on two wigs!!! How can you possibly find a good fitting, comfortable wig to fit your face, and style with only being allowed to try on 2. This place has rude customer service and is very unprofessional!! I’m so disappointed in how people can treat a person when you can obviously see they’re going through a health issue, and have came to your store for help getting through this challenging time. Shame on them. So I left them there lousy $.50 for the hair net we used and left the store.
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May 2023 by Carole Kimbrough
Too much clutter made shopping overwhelming for me..
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April 2023 by Felicia Richardson
First time visiting here to buy hair and other supplies & the service I experienced was absolutely PHENOMENAL!!!! Kim and another man serviced me today, provided me with everything I needed and made my first experience here great. I live in Troy and will continue to travel here just for Kim she was so sweet!!!! Thank you for making my day!
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December 2022 by A H
I was charged with 15 items. I got home and only counted 14. The missing item cost $26. Fine, I called and asked was something not put in the bag and left at the counter. Long story short, they checked the cameras and reviewed the receipt with me....ok what is missing because I dont have it and I checked my car. I just think $26 is a lot of money to just give away to a store that I spent over $200 in already.
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November 2022 by Andrea
I went in there the other day with my boyfriend looking for a new wig. There was an Asian lady and I asked could I try on the wigs, she said yes so I thought sweet I’m looking for something specific. After walking around for a while, there was a black lady working that came out and she was saying to the Asian lady “ you’re not supposed to try on the wigs” she was rude. Before I even found the way she insulted me by saying what are you looking for something for Halloween, I wear wigs all the time. I finally found a wig, not happy I couldn’t try it on, but instead of asking me, if I want anything else, she had a guy take it up to the front. I saw another wig that I thought I might like instead she was like no I don’t like that one she was not helpful she was instead discouraging. My boyfriend and I looked around for a little bit more and then we went back to look at the human hair wigs, which I already know are more expensive than synthetic she said you might change your mind when you see the prices and then proceeded to say you might as well go online on Amazon you can get them a lot cheaper. I heard her saying negative comments when these other ladies were looking for wigs, not good customer service.
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November 2022 by Paula
Followed in the store. Do not let you try on any wigs.
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October 2022 by Angela Howell
I have been to numerous I mean numerous Beauty Supplies the prices they are selling their wigs for is absolutely ridiculous
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October 2022 by Dee-Dee Perry (MsLadyD)
Too much its overwhelming! I took a long time to select 4 wigs (I'm picky) the Korean lady was helpful and took stuff to register for me to continue shopping. The black illiterate sounding chick put all my selections up then couldn't go back and find what I had previously selected. She wasn't helpful or apologetic. I won't be back
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August 2022 by Summer Chavis Henderson
The staff is amazing they always take care of me and my little ones
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July 2022 by Theresa Bennett
Customer friendly service is terribly lacking. You can’t try on wigs nor find a mirror to see how it looks on you. Chairs are “broken” so there is no sitting to look in the one mirror. There is no return or refund on merchandise purchased. Who buys a wig without trying it on? I won’t shop ever again here.
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March 2022 by Latisha Stevenson
This is your one stop shop in oak park are all your hair and beauty supplies come see my cousin toya she will get you right !
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March 2022 by Char P R
Nobody clearly understand English. Store very cluttered