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February 2024 by Ankit Bhat
Very slow service. So slow that I have to wait for half an hour to get attended to for getting my papers laminated. The employees do not care about the customers
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February 2024 by Mo Betta
Visited the store on 2/12/24 after searching for a specific protractor that was needed to help my daughter better understand her geometry homework.Although the store ultimately didn’t have it, two gents named Ryan and Malcolm (thank you both) searched their inventory and other parts of the store with the idea that it may have been accidentally moved.Extremely professional, they called another store, and asked that they hold one at the register for me.I arrived at that location and was able to obtain it and explain my daughter’s homework to her without and issues.
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January 2024 by Altodre Huff
This location has the most helpful workers that I have come across during the past two years. Keep up the good work.
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January 2024 by Dr. Traci Blalock Phillips
Kristie at the Oak Park, MI store was an amazing associate. She was kind, courteous, patient and supportive.
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January 2024 by tony davis
Bobbie at OakPark store gave me great service!
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January 2024 by Sonya & Anthony Coleman
I needed speciality invites today and I went to buy the paper. I inquired about printing at the store and Bobbie was AWESOME!! She walked me thru the process of downloading the template, setting up my document and assisting me with the printing! She was ABSOLUTELY PHENOMENAL!!!Also, Alex was very helpful with assisting me with finding the paper I saw online!Overall, great service from these employees!!
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January 2024 by Carmen Carter
Conveniently located and usually have the items I need. I would have rated them 10, except they could definitely add more salespeople to assist customers on the floor.
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December 2023 by joy wosu
Office Depot staff are professional. They let u known when products are on sale. The store is clean inside and outside.
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December 2023 by Bobbi Miller
I think it's a horrible Place very unprofessional Staffing Marlon who was a manager refused to help a handicap individual who was struggling to get his copies done who acts at least four or five different questions and was asking for help. This gentleman did not receive help until I demanded for Marlon to go over and help him he's a disabled individual and he's a senior it is your job to assist individuals who ask for help and I've noticed since I was standing here this gentleman has asked you 4 or 5 times for help. It was not until I had brought that to his attention that he went over to help the senior citizen. I told him shame on you it is your job to assist customers and you seen this man struggling by the way the whole time he was trying to copy he was on a cane the left cane was shaking and wobbling and I thought the gentleman was going to lose his balance and fall. Marlon said you're right but I was doing something else and I asked him if he would stop doing what he was doing to help this man and he did it disgruntletly. When I say this man was rude I don't know how he made manager but I did leave information with corporate because I plan on writing a complaint. Customer service is very important when you are bringing your business and your money to that establishment and it is unethical and uncouth for that kind of behavior to come from a manager. I hope you get it together Marlon very soon and I want you to know that I will be contacting corporate. You truly didn't want to help me until you sing the Motions that I was filing and the copies that I was making it's then that you found out that I was an attorney that you decided that you would be more helpful. But I'm here to tell you it doesn't matter what job a person does whether you're handicapped disabled or whether you work a full-time job everyone deserve the same respect the same honor the same customer service and commitment from a large establishment like Office Depot. Please be reminded there are major companies that are closing down you need to provide excellent customer service if you want your customer still to come and patronize you. By the way I could count on one hand how many customers came into that store it looks like you're struggling already. Please be mindful to be kind to people and to be respectful of your elders I felt bad for that elderly man who could have been his father and he cared less about him. Needless to say I will never enter this store again I'd rather take my business to some place that's going to be professional and conduct themselves and provide great customer service! We all deserve it
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December 2023 by Mr. J.B.
Bobbie gave Great customer service.
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November 2023 by E B
Lately the prices have increased exponentially. Not to mention buying online for an in store pick up only to have the order cancelled within 24-48 hours and then going to the store to purchase said item that’s out of stock only to find the price increased by 40%. The 8 mile location is a disaster!
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October 2023 by LARRY WEISS
I stopped in the store for help. I needed to copy a doc from my phone and email it. There was only one person in the store. She was helpful until My phone was stolen from the top of the copier while I was reaching for for my copies. Yes, it happened quickly. I calmly asked her if she saw who took my phone. she responded " This isn't the lost and found". All she had to say is NO. Not nice.
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October 2023 by Mike P
Super upset....one employer can make me never come to this location never again.Don't come to do blueprints...or drop them off...early one day and expect them back the next day...when they said it would be...then how do you screw up a cash purchase return?
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October 2023 by Linda Adams
I went to the Oak Park location on Greenfield Rd around 11:00am to print documents. This was my first time at Office Depot and was not familiar with the self printer or copier machine. I explained to her that I did not have an accountwith the store. The lady Representative at the counter stood off from afar and told me she did not have to assist me. There were no other customers at the counter during the time I requested assistance. The lady told me she was not going to help me and that " I should know how to work the machine." I explained to her this is an urgent matter and I would like to print my documents and leave. She told me that she is tried and she was done with me and that she was going on break" She walked away to speak with another customer regarding our conversation. This same customer was trying to help me but we both were unsuccessful as to what the problem was with the machine. Another Representative approach me and continued where the other Representative left off with the chastisement. She refuse to assist me and told me "that it was not her job." I put in a complain with the Corp Office regarding the verbal abuse, humiliation, and lack of Customer Service at this store location. Trust me I will not come back to any of the Office Depot if this is the way a person is treated. Twenty minutes of my time was wasted trying to get help.
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September 2023 by Tamyko Young
I wish I could give this place no stars! Currently waiting for my canvas to be printed for my grandmother funeral. “The Manager” decided to tell me take the printed canvas and put it in a picture frame……because no one could figure out how to wrap the canvas properly without damaging it. Not to mention, I already paid $50+ for the damn canvas! Employee’s are rude and have terrible customer service! I will not be coming back to this location for ANYTHING!
