November 2021 by Ted J.
I think like many businesses, this one is working with the new staff emerging from the covid-19, and trying to get back to where they were before. The staff here is very committed but they're still learning, and I foresee that this location will be a five-star location within 6 months. They had many items here, most with pricing. I did have trouble finding pricing on one desk, but we were able to find the price online. Most any activity of minor significance needed calling the manager over, but I think the staff is still learning, and will be ready to go here in a few months.
August 2021 by Jessica Brady
Absolute trainwreck of a store and experience. I searched for a poster board online and went because this location supposedly had one in stock. None were on the shelf, the one single helpful employee found a badly damaged one (water damage, dirty, peeling, essentially trash). It rang up for more than advertised online and was not worth purchasing for a 10% damage discount ($1.50). To top it off, masks required per store signage and none of the customers or employees were wearing them or had them on properly.
August 2021 by Amaya Wheeler
Shelves were pretty much empty. No assistance from employees. People waited in a long line over 40 minutes just to end up leaving because there was only one cashier while 2 other cashiers were off to the side talking to each other.
July 2021 by jason green
I’ve been standing in line to speak with someone about getting something enlarged. I’ve been in line for 20 minutes now. No one hasn’t even acknowledge my presence. Worse store ever. I wish I could give this location minus 5 stars.
July 2021 by Scott Sheppard
Waiting in line more than 30 minutes to get a vaccine card laminated. There were only two folks ahead of me. The problem is that there was only one (very slow) person working behind the counter. I WILL NEVER COME TO THE STORE IN Oak Park, MI. AGAIN...
July 2021 by Marcel Badia
Really bad experience with Office Depot and store #617, ordered on Tuesday, June 29, 2021, by noon, the website advertised "Most orders by 2 pm are ready same day by 6 pm" well nothing Tuesday, Wednesday afternoon I call Malcolm mentioned he will update me: never happen. Thursday afternoon still nothing. Talk to Ethan the store Manager around 5 pm, he said will be ready by 6, I told him I will be expecting a confirmation, still nothing. Friday called by 9 am the lady was very nice and said my order was ready. At that point I asked for a refund, Ethan the Manager said no. I get home and check the manuscript, pages are mixed up in different chapters, really frustrated.False advertising and the nice lady on the phone mention that they were waiting for UPS to deliver that's why toke so long, what? they don't print in-house?? a very sneaky business.Managers need updated training on customer service and how to keep customers aware of order delays or any issues that may arise.I had to re-schedule a meeting for this matter really really bad experience.My order number #181417196-001Thank you, looking forward how to solve the issue.
June 2021 by B Sneed
I feel bamboozled and let down!If I can give this store a negative -10 I will! Stay away from this store I spent over $100 on ink cartridges so when I run out of ink I don't have to run out and go buy it I can just put the ink into my printer! Well, when I open up this brand new package of the ink cartridge to put in my printer it prints out blank or very faint! It because I used it outside of their window I'm not able to get a replacement nor a store credit for the bad dried-up ink that they sold me! This lets me know that the products here are bad they sell dried-up ink cartridges! Don't waste your money at the store! I guess the joke on me!
June 2021 by Kymori Conley
Horrible service, I needed to get a sign in board printed for my sister birthday, hey told me it would be done the next day and it wasn’t done, I came back the next day and it was wrong! I had to take it back in to get it fixed, and they said it will be ready by 12 and it’s 3 which is the time my sister party started and it’s still not done. It’s very slow and the employees don’t help each other out at all.
June 2021 by Leilani411
No one at the printing service desk for at least 10 minutes. One of the printers broke while someone else was using it. This is the absolute worse Office Depot to go to. It’s always a long process going in there to print something. After waiting about 20 minutes for a self service printer that was down to 1, I ended up leaving. Just go to FedEx or elsewhere.
June 2021 by wisetta dolsey
This store should close. Insult to community. Taking up valuable retail space
June 2021 by Travis J
While the staff was very friendly, this place looks like it's about to close as the shelves are sparsely stocked. They are also very frustratingly slow
April 2021 by Lynell Beck
Jason helped me get the job done .Him and Velma were very helpful.Clean store fast and friendly. Will come here again ???very happy with my experience
April 2021 by Ann S
They're online order pick up in the store has been good.
April 2021 by kim Brown
Store closes at 8:00 pm and I am in the store at 7 :30 pm and told that laminating services are not available ?
February 2021 by Cristian fernandez
there's nothing compares to the bad service and the deterioration of this place. bathroom smells like it hasn't been clean for months the printers they have 3 and 2 of them were broken...do yourself a favor don't go to this place..