January 2022 by Zara H.
Worst experience with delivery from the location; I got my order completely wrong and missing so many items I paid for. I tried to call the place and many calls later no one ever picked up. Scummy and terrible service. Never ever get anything from here. They don't care what you order apparently, they'll send you whatever they want. Ridiculous.
January 2022 by Camille Moore
Very disappointed! Chicken was old, and the biscuits was hard as a brick!!!! Very bad experience. No rating because it was the absolute worst!!!!!!!
December 2021 by Roseclan24
This Popeyes on Greenfield is so bad that I travel from Southfield to the one on Utica Rd & Groesbeck IN ROSEVILLE than go to this location or the other one on Telegraph. Both are terrible but this one right here? This one is beyond awful. Covid-19 has absolutely no excuse as this location has been bad for far longer than that. I could blame the kids that work in there but when the management is much worse, it's hard to blame them.They make mistakes and will not fix it. You call to tell them they forgot items but they never answer the phone. Then the chicken is cold, fries are old, sandwiches not done right at all, packaged poorly and served with attitudes. All of this comes with a 35-45 min wait in line if you're lucky. I once waited in line an hour and 25 minutes because they were in no hurry at all then had to pull over and wait an additional 20 minutes because they have the car ahead of me MY ORDER. Keep in mind the inside is closed and has been closed since March 2020.Save yourself the headache and go to another location. They irritated me so bad that I had to pay this review on Christmas night for an order done terribly on the 23rd.
December 2021 by Branden Sherrell
This location will be closed before you know it waited in line to order 20 mins then waited another 25 min at the window watching the employees eat drink and carelessly walk around 15 min went passed before the young fella came to the window to tell me they were waiting on chicken … then when I asked for a drink for my wait he laughed and said wait ….. this place is full of teenagers with a manager that doesn’t manager much did I mention they forgot my fries smh
December 2021 by Kenya L.
Just close this one down at this point or get a whole new staff because this place so horrible and the staff don't work they just be in there chilling and playing so close this place
December 2021 by Arthur L.
If I could give ZERO I would. Terrible service. Took forever and then half the order was missing!! Never ever going there again!!
December 2021 by Myesha Fields
Slow for no reason. It does not take a genius to serve chicken. I was in line for 20mins a the line has not moved. What are they doing in there. For a company that is only serving the window it should not be that hard. They no longer have to worry about the lobby so WHY does it take so long. I don't want to hear about short staff unless it's just one person in the building you can do this with three people. I left but ALL Popeye location need to do BETTER!!!!
December 2021 by Latish Lawson
This is the worst Popeyes I have every been to drive thru speaker don't work. Wait in drive thru for over 40 minutes get home with my food and one of the pieces of chicken had the neck of the chicken attached, and features on the wings. Ridiculous someone need to report them. Who does that. Very poor service
December 2021 by Kayla Rice
Absolute worst drive thru ever. Don’t even waste your time. Waited about 15 minutes to get up to the order menu just to see a hand written sign up top that said “pull up to window to order” which would’ve been fine, had we not had to wait another 20+ minutes just to get to the window. Pulled up to the window, waited maybe 5 minutes and never had anyone come take our order. 3 other cars were parked waiting on food and it looked like the employees were just standing around inside. Ended up leaving without even bothering. Unless you feel like waiting an eternity to even have your order taken and then wait god knows how long on your food, just go somewhere else.
December 2021 by Elisa Itakura
Don’t go here. Did an online order and had to wait in the drive thru for 1 hour only for them to tell us that they were out of stock of the items we ordered. They said they would refund the money back on our card but I doubt it.
December 2021 by anthony donald
Rude & raggedy I honestly don’t think anyone who works at this location has a high school diploma. They’re attitudes are those of a five year old and you can tell it’s hard for the people working there to form a constructive thought. All & all they suck at something as simple as frying chicken & they take out their frustrations on the paying customers. If I owned this location I’d be ashamed that I hired possibly the worst staff and the worst management you can hire
December 2021 by Bruce Hashbarger
I've been wanting to go to this location and try Popeye's mac and cheese but after reading all the bad reviews I think I'll pass. Not worth the aggravation when it appears Popeye's knows and haven't done anything to fix the same re-occurring problems.
November 2021 by MaKaya G.
If I could give negative stars I would. this place is the biggest waste of time you will come across. was in line for two hours today, finally got to the window to order and they did not have anything! I got in line at 11:15 (15 minutes ) after they opened and they did not have any food by the time I got up to the window and I was the eighth car in line. Do not waste your time with this place. Even when you do get food, the order is always wrong.
November 2021 by Sammy K.
Service is absolutely terrible. Had to wait over two hours for 4 sandwhiches. Not sure if it is an individual issue or an overall staffing issue, but the management needs to reevaluate the service here.
November 2021 by Dwight Anding
This Particular Popeyes never have anything that you want ready...today, no chicken sandwiches, no honey, no hot sauce, no white meat mild chicken...and the attitudes of the people working was not the best...it was actually horrible! I waited 40 mins in line to get to the window because the speaker wasn't working just to be told what they didn't have...which was absolutely nothing!!