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July 2023 by Shayla Hudson
This hair is not good at all especially the price I paid. The hair doesn’t hold curl it tangles at the ends really bad. Overall, it’s a mess. My first and last time purchasing. I do not recommend this hair.
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May 2023 by Concerned Person
Hair smells like corn chips after wash and the owner is not very welcoming.
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March 2023 by Chance Rembert
Great hair I love it and the 613 dye so perfect true to length
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December 2022 by Telicia McIntyre
Best hair hands down for any style you can think of. Very true to length, and with proper care hair is very lasting. I was able to do five intalls, as well as coloring. Definitely regret cutting my 30’ it could have lasted longer than what I expected. Will only be buying bundles from here going forward.
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October 2022 by Carolyn Jackson
I recently started shopping with this company! The quality of their hair surpassed my expectations! And the young lady who serviced me was very helpful and did not grow impatient with me. I will be a loyal returning customer. Thank you Ultimate Hair Company.
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October 2022 by #TheAlyWay T.V
Usually the hair is really good, the service is okay but this time my hair shed like a golden retriever. I think they changed their vendors you might as well go to the beauty supply , this isn’t what I expected
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October 2021 by Audrenia Thomas
This is a place of business that I frequently visit. It offers many different items to choose from and can truly meet your hair care needs.
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July 2021 by Nitabug Cler
The worst hair I ever purchased. Save your money! It sheds and tangles and is just a hot mess. I couldn't wait to take it out. A waste of ?
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March 2021 by Gorgeously Black
The hair isn’t worth the price. I paid over $200 for some hair that started to shed once I got them and it tangles like crazy. The whole company was rude and I will mot be a returning customer. Whoever works at the front desk acted like she had an attitude the whole time. They should be shut down or either they should revamp their whole image, new hair vendor, and staff. Horrible experience... I cannot stress this enough.
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March 2021 by Jessica Clemons
Mini rant alert. So I’ve been dealing with Ultimate Hair for roughly 2.5 years. I had one bad experience with the hair and went to try another company who I won’t name. They completely let me down. About a year later I have Ultimate another try. I will say this. The hair is IMMACULATE!!! It takes well to color. Minimum shedding (all hair will shed. Even your natural hair) and my curls in my deep wave are still in tact. I just can’t move past the stylist/managers sh*tty attitude. At one point I even asked her is this just how she is and she should consider hiring front desk help. Well she obviously took my advice because went I went in recently there was someone else working the front counter. I asked for a stylist referral and she directed me to the stylist Jazi (baby girl w/ the bad attitude but whatever. I was desperate because I was going out of town) I asked did she have openings for the next day and she said she was booked for the next 3 days and to check the link in her bio for openings. I booked with another stylist in the plaza but later that night when i went to her IG and clicked the link on her page (just to see her pricing for future reference ) she was NOT booked for that day. Or even the next day! In fact she was fully open with the exception of 3 times slots. I feel like that was a slap to my face. Nonetheless I got my hair done and I loved my hair but I am urging whoever actually runs this company. Consider some alterations as far as staffing. I will agree with the previous reviews on the customer service portion but as far as the hair quality. I have to disagree. Be sure to treat your virgin hair as if it’s your own. This is the best hair hands down.
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November 2020 by Breanna Reed
I only had the hair in for 3 days and its shedding more then It should...hair dry and definitely not soft
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December 2019 by Alicia Morrison
Sadly I am considering parting ways. I used to love getting my hair from here but over time this place has gone down. I thought maybe Jazmine was having a bad week (yes I said week) but after my most recent encounter AND reading these reviews she is just not a good fit for this establishment. Stick to your profession behind the chair and NOT in the front dealing with customers. The past weekend was the absolute worst encounter ever and I’ll do the company a favor and withhold the details. And to the owner before you come on here denying please take heed to all of the very SIMILAR reviews. I hope to continue patronizing this company but for now I think I will take a break. Customer service is what drives your business hopefully I can revisit this and leave a more positive review in the near future.
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October 2019 by Jordan Moore
The hair sheds and is VERY DRY. Customer service sucks too
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September 2019 by Lauren Kelsaw
I have been using their hair for over 3 years now. I am so disappointed due to the fact that 1. the stylist working there who also sold me the hair was very rude and unwelcoming. they should just let her do her thing and have someone who actually specializes in customer service handle sales. when I got home and prepped the hair to be co-washed before my appointment the next day, I noticed the hair was shedding much more than usual. I could not run my fingers through it without getting at least 5 strands of hair. I went to co wash it thinking maybe it was a few strands of the weft that just needed to come out but it wouldn’t stop (2/3 of my bundles had this issue). I immediately reached out to possibly rectify the situation, and my message was left on read with no response, twice. I really hate to go elsewhere because the hair is still beautiful. However I just cannot support a business that doesn’t value customer service/satisfaction.
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July 2019 by alisa brown
I use to get this hair all the time when I was in high school about 4 years ago. & I just recently got some hair from them about 3 months ago and must I say ITS HORRIBLE NOW ! It sheds like crazy. Every morning and night when I brush it , I Have pails of hair on the floor. Bundles are so dry and tangled. It was definitely a waste of money. Maybe I had some bad hair but I'm definitely not ordering hair from them again!!!
