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December 2023 by Trisha Terns
Your Place seemed clean and well organized. I can appreciate all the rules you have around consigning because it keeps things smooth on your end, yet not on the customer end. it’s a little extreme and doesn’t allow for someone toJust pop in like I did which means an additional trip if I decide to come back.I’m new to the area and had been excited about bringing some things in and trying your place but with the way I was greeted it was pretty poor customer service.The woman running the store did give me some options when I asked about where I could take bridesmaid dresses which I appreciated however initially It was clear she was annoyed with me that I didn’t go to the website first. so, to her dismay, she had to explain to me the list of rules. From an owner standpoint id be shifting that low level response to something more kind.You’ll push people away doing that.The first time experience would normally deter me from doing business but I may decide to give the benefit of the doubt once time has passed.
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June 2023 by Gina S
Great store with lots of inventory. I found lots of treasures during my visit.
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January 2023 by Julie Powers
We found some great deals on the racks, although there's not much for the average sized person (16/18) so it's a better option for very small folks.
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January 2023 by Jo Ann Kurtz
I was disappointed that I was unable to work with this shop. If someone goes through the trouble of making an appointment and driving all the way over (with today’s gas prices) the store worker should be able to look at the items and decide what they want to take, instead of the customer leaving all of the items there and not knowing what the store would take and what they would donate, or worse, having the customer have to come back for their items to donate themselves. I’m sorry I didn’t see the 25 item limit online; I didn’t want to make two trips anyway because the overage items may have been out of season my the time I got another appointment. There was no one waiting and the worker saw me limping trying to manage the bins, yet she wouldn’t take all of my items as a one-time exception because I missed the rule online. I also go to a resale shop in another city further away and they have you put the clothing on hangers and you just hang them up and they go through all of them on the spot. They know right away what they won’t take and I return those items to my car. Simple. One trip. No back and forth two or three times. Common sense and good customer service is largely lost when you are inflexible to your customers’ needs; especially when no one was waiting behind me. I was inconveniencing no one. You have lost sight of your customers when you are so bent on not breaking any “rules”. Sometimes it’s better to bend a little to prevent reviews like this.
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September 2022 by Sara
Owner is very nice. Not a huge selection of clothes, but was able to find a couple nice items.
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September 2022 by Noelle Seward
My favorite consignment store. High quality, well priced, nearly always find something!
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October 2021 by Matthias Overley
Over price for used cloths.
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April 2021 by Swathi Chitrapu
This place is good, they follow COVID protocols very well allowing customers only by appointment, very accommodating. Sara was very friendly and responsive.
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September 2020 by Noura Abdulhamed
I called before I came, Sally answered and was so helpful with locating what I was looking for. When I arrived, she already had the items I was interested in hanging at the front counter. She was extremely pleasant and helpful. The store was well organized and clean. I ended up getting several other items and thoroughly enjoyed my experience. I'll be back. Thanks Sally!
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September 2020 by Amanda Renee Longo
Awesome styles with great prices! Clean and nice environment!
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September 2020 by melissa hogan
We have shopped here for nearly 15 years. But now Sally Langley owns it the past three years. She has throw her heart into the place and love it even more. Fair prices. Transparent about consignments. Great job, Sally!
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September 2020 by KELLY EDDY
Wonderful thrift store. Quality items at a great price
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August 2020 by Melissa Otten
Couldn't be happier with my experience here. Even if I hadn't found six lovely, affordable items, I would have commended it for the pleasant music and very, very helpful staff. As I went in alone, I didn't have an outside perspective on the clothing I tried on, and appreciated her honest opinion. Can't recommend this place enough and will definitely be checking for new stock. <3
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August 2020 by Mitzuee _
Love coming here. Great brands and great prices :)
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August 2020 by Dan Mullin
Quick helpful service, clean inviting store! Much appreciated!