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December 2023 by Samyia McGrew
Jessica is a very rude director she also held my check for about a week after firing me so i had to go up there where i still didn’t receive it. Those toddlers classrooms are very unsanitary the lady working in that room allowed the babies to constantly exchange pacifiers and bottles with out washing them off She also allowed them eat off the floor this center also deals with kids biting each other leaving very bad bruises this is NOT where u would want your child.
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November 2023 by Erinn Strauss
I called them this morning inquiring about they're drop-in services, and if they accepted DHS, and inquired if they were accepting new children right now and are able to start immediately. They said yes, I said excellent, I would love to enroll my son immediately, they told me this morning at 10:30 that they would be emailing me the application, and yet they never emailed me the application. They had told me to give them a call back if it never came through. I did, and they kept saying give it another hour. Instead of being out right and honest they were disrespectful, lied and wasted my time.This child care is sexist, along with disrespectful to single parents who are attempting to provide the best care as they are able to.I would not recommend them whatsoever. Being told to call back every hour, what a waste of time. Now looking for new children unless they're from wealthy families and come from two parent homes. They will waste your time if you are not rich in their eyes.
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November 2023 by Cara Detrie
Wonderful facility and staff. Provided amazing care to all three of our sons. Teachers and director are very involved in providing a safe and engaging environment.
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October 2023 by Julia Rockwell
We love Kindercare! Leaving my infant to go back to work was tough but he is very well taken care of here and the teachers are so good with the babies. The director Jessica is really involved and super helpful.
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September 2023 by Molly Silvernail
Our family is so grateful for Okemos Kindercare! The best part is how loving and patient the teachers, teaching assistants, cook, and office staff are. Our reserved little girl loves going to school as a result. They have really helped her to come out of her shell and make friends. As an added bonus, we get lots of updates on how her day is going through the app, including many pictures of activities they are doing. Teachers and the director are quick to respond to any questions as well. We are looking forward to sending our next child through Okemos Kindercare without any hesitation!
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August 2023 by Courtney Steele
We’ve been at this location since late 2021 and are so pleased by the current director & staff. Jessica is an excellent and proactive leader who truly understands how to build an effective team. Before she joined, the center experienced a high, disruptive turnover rate, but within weeks of her first day she had stabilized the team.Jessica knows how to hire, and puts 110% into the center. The staff are incredibly nice and focused on the kids and prioritize communication with parents. I receive many photos and updates daily from the staff, and I’m confident the kiddos are in good hands.I feel very taken care of here and look forward to the years to come.
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March 2023 by Adrianna Montgomery
Unorganized, unsanitary, dirty. And would not want to send my child here.
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December 2021 by Meghan Wise
Our son is always happy whenever we pick him up. The app is very helpful to keep track of how his day is going. The staff are very nice, helpful, friendly, compassionate, nurturing and caring. We know they truly care about our son and his development. We are very thankful to have found such a great team!
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December 2020 by Kelly Fisher
This is a clean and professional daycare. I am confident my children are safe and well taken care of at all times.
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December 2020 by Emily G
We have had a great experience at KinderCare in Okemos. Our child is always excited to go there in the morning to see his friends. The staff is always providing feedback on how things are going. They have also done an amazing job with communication and putting our mind at ease through all of the changes that have come due to COVID-19.
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December 2020 by Mackenzie Anderson
I love this center. I do work here, but the new director cares so much about her employees and her families and kids. The teachers are hands on and super loving and I couldn’t be happier here. I plan to have my own baby start in June. I highly recommend kindercare in Okemos.
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December 2020 by Hsin-Yen Larry Wu
Most of the reviews written here are for the previous daycare, Rainbow, which we signed up for last year. However, the ownership changed to Kindercare recently. They got a new director and a new set of staff, and now this daycare is horrible. We sent our 3-month old infant twins in early February. Although the teachers told us they were doing great, our babies were inactive and almost unconscious every time we picked them up. Despite the records from their app showed that our babies were fed right before we picked them up, they cried all the way home, and immediately drank the whole bottles. The teachers only sent us pictures for the first 3 days to show what activities they had that day, and our babies were either on the carpet or the same playmat every day. In fact, they were lying on the floor pretty much every time we dropped by. One day we went checking on our babies and found one of the twins had spit up a lot, and his neck/back was socked in milk (still on the same playmat). The teacher didn't even notice and still said to our face that our twins were having a great day, which is ironic. Their entries for bottle feeding were erroneous. For example, they wrote one baby had 5 oz of milk when we only prepared 4 oz of milk in the bottles. Another day they wrote one baby ate 4 oz of milk at 1:19 pm, and 10 minutes later, the same baby ate another 4 oz of milk at 1:05 pm. We messaged them and asked what's going on. They simply deleted one entry without explaining what went wrong. They rarely answer our questions or respond to our messages. Besides, their payment system is a mess, they overcharged us and said they would give us the credit back in the next payment, but they never did. They also do NOT allow you to see their surveillance camera feeds on your app. Many daycares let you see their camera feeds from their app because they have nothing to hide. We wish we had pulled our babies out sooner and hope no other families suffer in this daycare in the future.
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December 2020 by Christina Peffers
We’ve been using this childcare for 3 years and we’re happy with our experience. I always trust that my kids (preschooler and infant) are safe and well cared for. I can tell that the teachers genuinely care for the kids there.
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December 2020 by Matt Laskowski
We love this daycare! The staff is excellent, they do great activities to help facilitate learning, and they have great policies in practice to keep the kiddos safe. Our boys love going there and they have done a great job helping move our toddler's speech along. The director Ms Ronda is great as is the assistance director Ms. Milleena, and our kids have special bonds with their teachers who truly cherish taking care of kids. You cannot fake caring about a child, and these guys are the real deal. They also have a great app where you can follow along with updates throughout the day and receive pictures of the kiddos! We can't say enough good things about this place.
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December 2018 by Amruta Desai
When I send my son to Rainbow, I don't worry about him. I know he enjoys his time at his second home. His teachers take good care of him. The only wish I have is of seeing him live on the camera.