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November 2023 by Richard Adams
Ash was extremely helpful in finding a unit that could accommodate our Spyder trike. She explained we would be better off using a different discount than the one we had chosen. Extremely pleased with the customer service and storage unit.
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November 2023 by Doug Kocsis
Jill Dziadzio, General Manager of the Okemos MI location is a very pleasant person to work with. She spelled everything out great, and made the transaction a smooth process.
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September 2023 by Jasmine Bontrager
Loved how safe & secure the property and units are! Loved that the unit was clean upon arrival to start storing my belongings! The team working behind the desk is very helpful & great to work with!
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August 2023 by dorothy r Pathak
The manager was most understanding and patient with all of our questions. Overall it was a 5 star experience
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August 2023 by Abby Mondro
Needed to only rent for a month while in between places for school - they were more than happy to work with me on it. Jill was so helpful each time I had any issues come up and she was always so cheerful and kind!!! If I need to rent a storage unit again, I will definitely come back here!
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August 2023 by Peter DePrekel
Management and personnel here are amazing. Absolutely second to none here. Always take care of us and go above and beyond.
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July 2023 by Ann McNeil
We had reserved two units, I needed to extend the move in time which was easy to work out with staff. Then before move in day, they found a leak in my unit after a rain storm, so they upgraded me to a larger unit at the same cost. Which made me not need to smaller units. Canceling the extra unit was easy and again, staff was awesome to work with
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July 2023 by Crystal Renner
Got a good price I guess, but had no way to know the unit was on a second floor. Also really not impressed that it’s self service but you can’t access your own stuff 24:7.
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July 2023 by Kris Henderson
Very easy to get a unit and when it came about that we didn't need it....cancelation was easy too.
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May 2023 by Nina Ordway
ASH (not sure how to spell her name) but she was extremely helpful! Found a unit that fit out needs and walked us through the entire process. Was incredibly helpful, kind and professional!
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May 2023 by Emerson Fuhrman
I rented the 4 by 9 storage unit and it was not what I though I was getting. The storage unit was up a rickety flight of stairs and it is made out of tin roof panels and there is no roof above the storage unit and instead just chicken wire. It does not feel that my belonings are well protected as it would take two seconds to break in.
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May 2023 by Lyta
The receptionist Ashe was terrific! She was very helpful and kind as we were new to the area and the storage process.
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May 2023 by Colleen Catallo
The customer service rep was AMAZING! exceptional knowledge and incredible enthusiasm!! Highly recommend this location (Okemos)
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May 2023 by Anthony Mitchner
The staff was always very responsive and friendly. All my questions were answered very quickly and the price was very reasonable as well.
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April 2023 by Amber Van Vleet
The staff was very friendly and the storage unit facility was clean and easy to navigate.
