MARATHON has received mixed reviews from its customers. Many have praised the staff for being good people, noting that the store is always clean and well-stocked. However, some customers are frustrated by the lack of service inside the store, especially when it comes to the payment process, which requires using a phone. On a more serious note, there are significant concerns regarding safety. One tenant reported severe issues with carbon monoxide levels in their unit, leading to health emergencies for their family, including a young child. This tenant expressed dissatisfaction with the landlord's response to the situation and highlighted a lack of timely maintenance and care for safety concerns. Additionally, customers have expressed discomfort with the store's policy of scanning driver's licenses for liquor sales without prior consent. This practice has been perceived as disrespectful, particularly by older customers who feel their privacy is being compromised. Overall, while MARATHON has a clean environment and a good staff, the business faces criticism for its service practices and serious safety issues that need to be addressed.
Used the marathon app which saves me hundreds of dollars in fuel per year
August 2024
Wish they could be a 24 hr store. I hate this "new normal" 11pm curfew crap.
August 2024
Great staff, inpatient but good people. Always clean n stocked!! But absolutely no service in the store ? with is a pain when u gotta use a phone to pay.