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February 2024 by Emaline Martin
Thank you for the fast delivery and making my friend's birthday extra special!
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October 2023 by Patricia Hernandez
Great location great service
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June 2023 by FanOfRobert
I ordered a fruit basket, balloons, and a card for my father for Father’s Day. I got an email confirmation stating that the package was delivered on Father’s Day; however, my father never received it. After leaving many voicemails, there was no return of my calls. They suddenly delivered the package the next day, which was missing the $15 Father’s Day balloons we ordered. Not only was the package not delivered on Father’s Day, but was also missing a critical component. The delivery person said the package wasn’t delivered on Father’s Day because they were “too busy”. No communication and no effort to rectify their mistakes. Edible arrangements completely ruined Father’s Day and provided no explanation, sympathy, or refund for their mistakes. I will never order from them ever again and advise everyone to avoid this company. 0/5 stars!
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June 2023 by Morgan Heideman
HORRIBLE customer service. Called because my daughter received get well balloons and an arrangement from this store. Upon Recieving it, it smells like a freshly rolled joint. The problem wasn’t addressed with any concern. This is clearly a joke to them.
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May 2023 by BradandMichelle Morgan
We received a basket from a friend from this location. It didn't last long at all though - 5 minutes before it disappeared itself in our mouths ?!
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May 2023 by Mike Budzik
I ordered an arrangement the day prior to Mother’s Day for pick up. Scheduled for 10:00AM so it would not disrupt the morning. Got to the store at 9:55 they couldn’t find the order couldn’t find it in the system. They suggested it may be at the Rochester store. I tried to call them they didn’t answer. Lake Orion receptionist suggested it may be the phone service that the lake Orion store was having issue with their answering service also. I drive to Rochester from lake Orion only to see the store has been closed since April. I call back to lake Orion store one person states they misspelled our name and that was the problem one person stated that it was not made yet and the original tag was never produced. After 20 miles of driving I’m back to where I started with the arrangement 50 minutes later than I expected and disrupted Mother’s Day morning anyway. What a joke of a franchise. First and last time to use them. S
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April 2023 by Jacob Neufeld
I did give a 5 star now I wish I could leave a Zero Star been trying to call last hour to place an order I even try walking in 5pm hour before they closed door lock no one answer that poor customer service I live 1 block away door was lock after trying to reach them for over an hour guess they make to much money. There door plainly states door remains unlocked during Business hours that a lie I even knock on the Employee door. There car in the parking lot
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March 2023 by Tracy Truchan
Ordered a dip your own fruit platter and 4 celebration cupcakes for my parents 53rd Anniversary . Platter was delivered, but cupcakes were not. I called the store immediately to let them know they were not delivered. Told me they were not on the truck and i could take a cc credit or a store credit. Lousy, didn't offer any other option. This is not the 1st time they have not delivered the entire order. Now my mother is making her dessert because they did not pay attention and didnt have it.??
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January 2023 by Marie Kregoski
I ordered 2 boxes of strawberries dipped in chocolate with white striping. To be fair, I ordered right before xmas eve and they were probably rushed. Looked like someone’s child had done the striping- random lines- definitely not a pretty presentation. Strawberries were overly firm and the leaves were all dried out. No problem with taste but it didn’t have a fresh look. Disappointing. Doubt I would order from here again
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January 2023 by Debra Brown
The pineapple and melon was old. This is the third time i received this as a gift and the fruit was bad. What a waste of money. When the delivery guy delivered he literally raised his voice to me bc I didn’t see his car pull up or see him come down the walkway… i guess he was cold, so rude. Only reason i gave 2 stars instead of one is bc it was cute.
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December 2022 by Deb Richards
Kudos to our awesome delivery man! I was recovering from surgery and received several yummy fruit arrangements in one week - we had the same delivery guy and he was SO FRIENDLY!!!He “sweetened the deal!”
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November 2022 by Jeremy Crockett
Wonderful place with beautiful arrangements almost too pretty to eat! Would have given 5 stars, but I was bummed it was carry out only. Would have like an option to dine-in.
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March 2022 by Drew James
As a business owner it’s always refreshing to see businesses with excellent customer service. This business is that exactly. They gave me an hour quote to finish my arrangement, and it was finished in under 40 minutes on a busy day. All while making me feel at home.
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December 2021 by Tammy Riehl
Have received 2 arrangements as gifts and both times they had hair in them. I was disgusted and very disappointed. Never got a call back from the owner or an offer to replace the arrangement. These are too expensive to not be checked over before delivery.
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November 2021 by Dan Borst
It was delicious ?