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March 2024 by Mark James
Great service and vehicles like brand new!
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February 2024 by Bo Jones
The Lake Orion branch has always been top notch. Kudos to that group
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February 2024 by Jim Powrie
Not the best, they like to over charge $300 cleaning fees. Do Not Return the Car to this Location.
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November 2023 by srikant nambiar
Very friendly and courteous staff. The car was ready when i reached their office. I returned it earlier than planned and Austyn was able to reduce the charge to half a day instead of the whole day. Appreciate the gesture.
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September 2023 by Nicholas Kim
DO NOT USE ENTERPRISE. They gave me a car that had a broken odometer!! How did they legally obtain that vehicle? When I wrote my original review describing my experience at the detroit metro airport location, enterprise reached out to me and wanted to know more. When I advised them about how they gave me a death trap that could have KILLED ME, they said they wouldn't be doing any more because I had already gotten a credit towards my bill. I want a full refund and an apology from this company, their customer service has been atrocious. What is $500 to a multi million dollar corporation? While Ashley at this location helped me, another employee also let me leave the lot with that broken vehicle.EDIT: I have since been contacted and issued a full refund; I greatly appreciate the extra step Enterprise did to rectify their wrong.
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August 2023 by Larz
The Enterprise office in Lake Orion, MI is top notch! I would highly recommend using this location in any of your future bookings. They had my rental available at the scheduled time, answered my questions during my trip, and followed up on any questions I had after hours or whenever. They are the best!
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August 2023 by G Peters
Easy rental online using the Expedia app, and a seamless pickup and dropoff. The vehicle we rented worked flawlessly. 100% would use their services again.
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July 2023 by Thomas Vurginac
I rent fairly consistent from Enterprise in Lake Orion for work trips. Johno and the rest of his team are first class and provide excellent customer service. Thanks!!!
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July 2023 by Lyle Ring
Great experience with having to exchange a car while on vacation due to issues with the original rental from another Enterprise location. Both people there were patient, understanding, and apologetic. They took care of us and got us a safeer car for the rest of our vacation.
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May 2023 by Stephan Nahas
Great Service! Had the vehicle over a month Enterprise staff was able to extend my rental over the phone. Great service all around. I will always chose Enterprise in the future and You should Too!!
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April 2023 by khaja shahzan
One of the Best Enterprise branch I have ever been. You won’t believe it, but they have great customer service. Been there twice and always treated with the best service. Especially John was really great and smooth with all the paper work.Keep it up guys!
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April 2023 by Cheryl Alfaro
Recently had to rent a car due to an accident using insurance. The process was flawless. I had to go to Auburn Hills location to pick up on Saturday and was given excellent customer service. I work in Oxford so I will be able to return the vehicle in Lake Orion. I have had to extend my rental due to placing an order for my next vehicle. Enterprise and Allstate have been in sync through out the process. Thank you John.
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April 2023 by Sarah Cleghorn
The staff at the Lake Orion branch is always friendly and the customer service is excellent. I always appreciate that they work with me to make sure I am satisfied and happy. As a frequent customer that is always valued! My job takes me all over the country and this branch is located close to my home, so when working in Michigan I will continue to rent from them.
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April 2023 by louis gonzalez
The vehicle I rented had low coolant light come on & I was going on a 20 hour drive to Florida, I immediately called Johnno at the Lake Orion location & explained what was going on. He stated give me a few minutes & I'll call you back. He called back as he stated & gave me 2 options:1) Go to Belle Tire & get coolant topped off.2) He had contacted the Auburn Hills location & they had a vehicle they could get us into.I wasn't comfortable keeping the vehicle due to the light coming on the dash. I'm going on a 20 hour drive & light comes on within the hour, I didn't want to breakdown on the freeway, so I opted for the other vehicle. Although it was inconvenient & cost us some time having to take everything out & place in the other vehicle, I can say Johnno was very polite & so was the lady at the Auburn Hills location. They made it almost flawless for us.After vacation came back & gave vehicle back to Lake Orion location, & again the professionalism I received from Johnno was amazing, it was kinda hard to be upset with the situation that we went through when you get treated that way. I really appreciate everything. Job well done Enterprise.
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April 2023 by Jodi Arndt
We had the most pleasant experience with Johno, Morgan and Gordon! Renting a vehicle can be quite the experience sometimes but the service was quick and friendly and the truck I rented was clean and smelled good and not the stale rentals I’ve experienced - what else can you ask for??? Thanks guys!
