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April 2024 by Kiyaan Moorman
The manager she an older white lady that wears glasses she’s very rude, she has no professionalism, I won’t be coming back here
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March 2024 by Stephanie Peltier
Ordered a carryout and brought it home. As I was eating my sandwich a GNAT flew out of the lettuce of my sandwich. There were gnats in the establishment when I picked up my food, saw them as I was picking up my cookies one flew away when I picked it up. Don’t think I’ll be back.
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March 2024 by Alysa Anderson
I placed an online order for a small sub with chips and two drinks, that was supposed to be picked up at 1:25. I didn't receive my order 1:37. While I was waiting for my food, I was yelled at by the one of female older employee with black hair "Stop standing there and watching them."As someone who's worked in the food industry and has been a stressful situation. There is never a time to treat your customers with such disrespect, especially when the customer is patiently waiting until there food is ready even tho is was already supposed to be ready.Due to this experience I will be taking my business elsewhere and am extremely displeased and disappointed with my service.
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March 2024 by Anthony Bennett
Friendly helpful staff. Not to quick but worth the wait as sandwich is prepared as ordered.
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March 2024 by Amanda Farricker
Best subs around. They blow every other sub shop out of the water. Good portions, great prices, huge variety, and they have salads, soups, and desert. Forget Subway - love this place. We order at least once a month.
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January 2024 by Ecig Accessory
It takes forever to get a sub. Sat in the parking lot ordered online and we counted three people in the restaurant. It’s now been 30 minutes in the sub is not done.
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January 2024 by Nikolay Kolev
Let me start by saying that I LOVE Firehouse subs. It is a bummer that there are so few of them left in Metro Detroit.I drove out of my way to go for a late lunch on a Wednesday in that particular location. Right away, the staff told me that they would not be able to even take my order for at least 15-20min. There were only two people dining in the whole restaurant. They probably got a big online order, and everyone was scrambling to get it done. I waited for about 15 minutes, and another couple walked in, and they were told that no one will be able to take their order for at least 30-35min.At this point, I just left.Maybe I am not right or was too inpatient because I was hungry, but I believe that you should be able to provide service to your walk-in customers. Maybe you can fit a sandwich or two in between the 30 or so that got called in.
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December 2023 by robert bradford
First timer. Very happy with the sandwich. Got the turkey bacon ranch. Good price as well.
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December 2023 by Jennifer Voigt
My grandson loves firehouse subs, but you don't get much food for the price you pay. They need to have specials or deals if they want to do more business. We usually consider other places because of the price .
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November 2023 by Geri Kortas
Maybe you should get more than 16yr old kids working. Food was horrible sitting there was worse. All employees except 1 where hanging out with a group of their friends sitting at the table. It was loud and swearing not something you should hear on repeat at a restaurant. It felt like a frat
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October 2023 by Tony Richards
Well dang, that was a massive bummer. I've always really enjoyed the quality of firehouse sub's. I haven't ate at this location yet, so when I seen it, I was pretty excited. I ordered the same thing I always order; Smokehouse beef and cheddar brisket and wow ...this was the worse sub I've ever had. There was very little meat (much less than other locations) and this was the most "rubbery" tasting meat ever. I wanted to like it so bad, but after spitting out the bad meat, there was nothing left to eat. Maybe it was a fluke, who knows. Either way, I won't be coming back here.
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September 2023 by Cell Trillion
Closest firehouse subs, very busy location order ahead.
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September 2023 by Marcia Czar
Great sandwiches and friendly
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September 2023 by Anthony
Wow! What a couple of handsome lads working at the shop tonight!! Max and Tommy were a couple of fine gentlemen. The only problem was determining who was more handsome!! Also, the cookie was delicious. Fantastic service. What a shop!!
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August 2023 by Kevin S.
My wife and attended the Dragon on the Lake festivities this weekend and decided we'd pick up some subs to take home for the Family. The sub they prepared for us had great potential EXCEPT they put so much sauce on all of our sandwiches that they were too soggy to eat and enjoy. We were SO disappointed, but dare not trek back to the restaurant for fear of reprisal to our food. This was a missed opportunity by a franchise with an amazing reputation for serving First Responders. Simply Don't DROWN OUR FOOD.
