Great Lakes Ace is a well-stocked hardware store that offers a wide range of products for home improvement, outdoor activities, and backyard fun. Customers can find everything from the latest power tools and outdoor equipment to grills, fire pits, rubs, and sauces for outdoor cooking and entertaining. The store has expanded recently to include a larger selection of outdoor products, including Yeti items, hunting and fishing licenses, and more. The staff is friendly, knowledgeable, and eager to help, making shopping easy and enjoyable. Customers appreciate the helpful assistance, with some praising employees for going above and beyond, such as helping find specific items or providing excellent service. The store also offers convenient shopping options like online ordering, home delivery, and pick-up. Whether fixing a leak, choosing paint colors, or renting cleaning equipment, customers consistently mention positive experiences and helpful staff. Overall, Great Lakes Ace is recognized for its good selection, friendly service, and commitment to customer satisfaction.
Very nice staff Mona is very friendly at the register and Sam was quite helpful. It makes coming here a pleasure.
September 2024
The Great Lakes Ace in Lake Orion was amazing to work with as a small business. Sue was awesome, and very knowledgeable.
August 2024
Sue is the best employee I've ever met. The level of customer service and actual patience went far beyond what I've seen in a long time. Awesome experience in that store.
