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August 2023 by Natalie Easton
I would give zero stars if I could! I was in the shopping center and decided to go shopping at lane bryant. When I walked in, I was never greeted by either of the two employees at the checkout counter. I walked around the entire store looking for pants that I could wear for work, I spent a good 15 minutes going rack to rack and still was never even acknowledged. It was very disappointing because I was very willing to spend my money there and because the employees couldn't be bothered, they lost a paying customer. I have never experienced this before at a lane bryant, I have been a customer for over 20 years and I have been greeted and asked if I needed help at every single one I have walked into prior to this. I will not be going to this location ever again.
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July 2023 by Feisty filly
Great store. Everyone is very helpful.
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February 2023 by Trevor Scarbrough
First off if you have anxiety, it'd be better to choose a different store; especially if June is working.I went here with my wife because we noticed the semiannual sale they were having at the time. When my wife was in the dressing room, June approached me and asked if we needed help. I politely declined and told her no and that my wife has really bad anxiety.From then on out she kept insisting to try various sizes in an attempt to help. The result was my wife purchasing 4 bras that actually don't fit and we unfortunately removed the tag's and cannot return them. The size was close just a little big, the size we thought we should have gotten would have been correct. June insisted on a different size.Had she left my wife alone she would have been able to find the right size and leave happy, not feeling panicked.The store is well stocked and clean, however.
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July 2022 by Morning Star
She was amazing!!! I'm embarrassed to say I don't know her name. But she's tall and super helpful African-American woman.
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April 2022 by Karen Wampuszyc
Rolanda was wonderfully helpful. Went to purchase some bras, with no clear idea of my current size. She was very knowledgeable and ran back and forth getting me several styles and sizes until I found a couple I liked, then ordered one of them, which was not available in store, shipped to my home. She had lovely personality and made me very comfortable and happy with the whole experience. Thanks Rolanda!
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April 2022 by Monica Hughes
I typically love Lane Bryant stores, but this was some of the worst customer services I’ve ever experienced. I almost left in tears.
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December 2021 by Sep lynn
Beware: Lane Bryant used to sell high quality clothing, but they are now going the Amazon quality route. Three shirts I ordered online (cause all the stores in a 30 mile radius of me closed) were very thin, and one shirt didn't even have both sides of the scarf type collar printed. No matter how I style it, I just cannot get the wrong side not to show. Normally shirts like this would have a double layer on the collar so it does not matter how it lays. This is very cheap, much like the stuff I have gotten from Amazon (at more than twice the price of Amazon).
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November 2021 by Claudine Marie Nast
Clothes are expensive here!
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October 2021 by Ruth Agyeman
Lovely people...very helpful ladies
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August 2021 by Penny Mcmurray
I have been searching for something to wear to a wedding couldnt find anything then i went to Lane Bryant At Auburn Commons on Baldwin and the girls that work there were absolutely amazing they all were so helpful and nice to me and helped me find something nice to wear !! I walked out of there so happy !! They all deserve a huge raise! I just want to say thank you to them all i will be recommending all my friends to go there !!
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July 2021 by Christina Propst
Great selection of styles. The associates are super helpful
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July 2021 by Carissa Thomas
Chloe was amazing helped me find the right bra and we all know how that can be
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March 2021 by Ashley Durrett
Great store, quality and stylish clothes. However, what won me over, was Cherry; she was very professional & kind. She helped me find exactly what I was looking for while making sure everything was clean and sanitized. I will definitely be back!
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March 2021 by Barbra Robinson
I Love Love this Lanebryant Great customer service Beautiful attitudes would highly recommend this one too everyone ?
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January 2021 by B Tay
The sales representative were very friendly and egar to help and explain. Great attitudes. They were also good about cleaning and social distancing.
