-
January 2024 by Natasha Lamoureux
Nice and fast service…. Anthony was the best
-
December 2023 by Tony Decarolis
Timely and professional.
-
November 2023 by Gerry Gaba
FCA Retiree lease repaired on time. Fast and courteous employees
-
September 2023 by Larry Bien
Excellent service very knowledgeable all my questions answered in a very professional manner would recommend them to my friend s and family Thank You All for a pleasant experience .
-
July 2023 by Karl Capobianco
Very professional waiting room and service area. Staff if very knowledgeable and helpful. Great experience so far.Service: Painting
-
April 2023 by Yoto Werks
I ordered OIL on their website to pick up at the window next day. When I showed up after driving 30min to get to that location, I was told the price online was wrong and thus if I wanted to pay double they would gladly sell me the oil. No more bait and swtich, go online and buy the stuff you need. Places like this have no business treating customers with bait and switch tactics. If your site is wrong go fix it. So if you are planning to buy anything from thier fulfilment center just assume the online price will be wrong.Service: Oil change
-
April 2023 by donna pierce
Very helpful and always very friendly and professional. Speedy and great repair work
-
March 2023 by Kristina M.
They are quick and efficient. I needed an insurance claim taken care of and a warranty repair done. I'm happy with the whole thing...rental car, repair, and communication. I would recommend them for sure!
-
February 2023 by Suzz K
Took my leased car from Milosch dealership to get a fender bender fixed in Oct 2022. I was told it'd take 2 weeks to get the parts which I thought was fine. 2 weeks pass and no call, so I call in to the rep I'm working with, Eric, and he tells me 2 more weeks. You guessed it, 2 more weeks, no call, so I call Eric only to find out he no longer works there. Anthony, the manager, tells me it'll be 2 MONTHS and I should make an appointment for then since they book up very quickly. I booked for January 2 2023. Again, I was told it'd be 2 weeks to repair the car once the parts came in. So I drop the car off Jan 2, 2 weeks come and go, no one ever called me, ever, I always had to call them and I was told the car would be ready 5 more days, I call in 5 days, not ready, I call 3 more days, not ready and then finally Anthony does call me back and offers me a free loaner. The car was finally done Feb 1 . I've been an extremely loyal customer to both the dealership and collision shop over the last 20 years.. leased at least 10 cars from them but I got the same runaround when we ordered our last 3 cars and this last experience with the collision shop I'll definitely be rethinking our next car purchase.
-
December 2022 by Jessica S.
I would give it zero stars if I could!! Why is that not an option?? I took my Buisness to this place and I could of chose three other places!! I gave them lots of money and in the end the unprofessional behavior is making me still shake my head in disbelief?! My car door got ruined at Meijer by an employee! Meijer graciously paid for their error and paid this horrible company three times and this place did a horrible job!!!!! I can hear wind blowing in and out howling super loud only going 40mph and faster!!! It's so distracting and the fact that they can't fix the problem that I came to them to fix shows there lack of skills. I have contacted the office a bunch of times to fix this nicely and to have the main guy (Brian B) give me a call back and the receptionist says she will "pass on the message" and I haven't heard back for around a year so I have up. I can not believe that companies can afford to blow off and ghosted customers. I wanted people to know not to trust this company with your car!!! They will do a half a** job and call it good!! Also they promised me they would fix a couple dents and paint chips and then made excuses about that too!!! Now every time I drive my car and hear the wind pouring in every single time I drive I get a constant reminder about how crappy this place is and how unprofessional and incompetent their staff is!!! Very angry!! Also after they "fixed" my car EVERY TIME I put my window up and down I hear a VERY LOUD screeching noise that sounds like nails on a chalk board!! It sounds much worse than that and screeches the entire time it goes all the way up or down. I literally have to cover my ears every time I put it up or down. I have never been treated like this in my entire life!! Not only did they not fix my broken door problem but they made things worse! And their lack of professionalism and blatant disregard for being an actual decent human being leaves me in awe!! If you want your car fixed and want it in better condition than when you left it than I would not bring it here!!
-
August 2022 by R Swain
The staff here is excellent! I went here for the first time today to get my windshield looked at; stupid rocks and wranglers!While the outcome may not go as I want, I don’t feel that’s in their control.They’re funny, have personalities and actually seem to care about their people and customers!I work in customer service so I understand how difficult things can be/get but they actually seem to like their jobs! Highly recommended! :)
-
July 2022 by rotimi jonathan
Worst car experience ever had. More than 3 months bought a truck still haven't gotten my Title and Registration. Horrible experience!!!
-
April 2022 by Corey Little
great people and great work
-
October 2021 by della Cimini
I can’t tell you how great my interaction with Milosch has been. My insurance declared my car totaled even though it only had 130,000 miles and no other accidents. They towed my car from a place that wouldn’t repair it. Came in for less than the other place quoted. The collision manager worked with me and kept me informed every step of the way. Work completed, totally satisfied, would never go to another shop. Thanks to everyone including the clerical staff??Services: Painting
-
September 2021 by Trevor Gentry
The absolute best Customer Service I've experienced.