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March 2023 by Kristina M.
They are quick and efficient. I needed an insurance claim taken care of and a warranty repair done. I'm happy with the whole thing...rental car, repair, and communication. I would recommend them for sure!
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December 2022 by Jessica S.
I would give it zero stars if I could!! Why is that not an option?? I took my Buisness to this place and I could of chose three other places!! I gave them lots of money and in the end the unprofessional behavior is making me still shake my head in disbelief?! My car door got ruined at Meijer by an employee! Meijer graciously paid for their error and paid this horrible company three times and this place did a horrible job!!!!! I can hear wind blowing in and out howling super loud only going 40mph and faster!!! It's so distracting and the fact that they can't fix the problem that I came to them to fix shows there lack of skills. I have contacted the office a bunch of times to fix this nicely and to have the main guy (Brian B) give me a call back and the receptionist says she will "pass on the message" and I haven't heard back for around a year so I have up. I can not believe that companies can afford to blow off and ghosted customers. I wanted people to know not to trust this company with your car!!! They will do a half a** job and call it good!! Also they promised me they would fix a couple dents and paint chips and then made excuses about that too!!! Now every time I drive my car and hear the wind pouring in every single time I drive I get a constant reminder about how crappy this place is and how unprofessional and incompetent their staff is!!! Very angry!! Also after they "fixed" my car EVERY TIME I put my window up and down I hear a VERY LOUD screeching noise that sounds like nails on a chalk board!! It sounds much worse than that and screeches the entire time it goes all the way up or down. I literally have to cover my ears every time I put it up or down. I have never been treated like this in my entire life!! Not only did they not fix my broken door problem but they made things worse! And their lack of professionalism and blatant disregard for being an actual decent human being leaves me in awe!! If you want your car fixed and want it in better condition than when you left it than I would not bring it here!!
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June 2021 by Kathy Dessureau
Polite,clean, efficient.
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September 2020 by Denise Martin
This is my second time leasing from this dealership. Both times the sales team has went out of their way to get me an incredible deal. Roger Kibbe and Tracy Burt did EVERYTHING possible to get me to my budgeted price point! When I picked up my car it was a fast and easy experience. Love my new Compass and appreciate the professionalism and dedication of this team. If you are looking for a dealership to build a trusting relationship with, Milosch Palace Chrysler Dodge Jeep Ram is the one!
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August 2020 by Victoria Safran
The best dealership in the area! Great customer service and very prompt and precise. Any issue I have with my jeep -this is the only in first place I think to take it to. The quick oil change line is wonderful, and with a great waiting room - this is the place you want to go
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August 2020 by Nicole Stapp
Absolutely loved my experience!! Top notch customer service. George Essa is so friendly and informative, made my first new car buying experience a breeze. He handled everything down to transferring my plates! Such a lifesaver, as I dreaded tying to find an appointment with SOS. They have made me a forever Jeep girl. Thanks again George.
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April 2020 by Ray Smith
Great dealership to get a car from
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February 2020 by Ryan Toll
I have made two phone calls and three Facebook messages to attempt to contact someone in regards to a fraudulent ad they had placed. To date no one has returned those calls or messages in three weeks. Obviously customer service is not a priority.
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January 2020 by Marcy Schurman
Perry V was excellent to work with, I’ve been going to him for many years now. At pick up Chris was great with showing me the vehicle. Lots of new features on the Compass that I was shown. Super excited about my new ride!
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August 2019 by Andrew S.
These guys were super fast to repair a commercial vehicle. Have us updates during the process. They understand how to work with the insurance companies. They have a great reputation with other collision shops and if there's a part, tool, or whatever, they can get it taken care of pronto. We will definitely use these guys in the future if need be
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February 2019 by Noah B.
This place doesn't have any reviews but 1 so I thought I'd throw my positive review in here. I always get my car serviced at Palace Milosch Dealership but I got hit in the windshield by a rock and needed help sealing my crack so it didn't spread. Kim was helpful and had me in and out within 30 minutes and was super friendly and helpful. I'm not sure why the dealership sources this to the collision center and its not done inside the dealership but it doesn't matter. Its a mile down the road from the dealership and the inside is nice and comfortable as well with some nice amenities the regular dealer offers. God forbid I'm ever in an accident with real damage I wouldn't hesitate to bring my vehicle here for repair. Thanks again Kim!
