-
October 2023 by Nick Becker
Great place for tires. Competitive pricing, friendly service, quick turnaround. They have a long term customer and I would recommend them to anyone.Service: Tires
-
September 2023 by Sarosh Adil
Company Policy: "We don't mount new tires". This place always gives you a new surprise when you try to get service. Tried to give these guys business and they have convinced me that I should stop wasting my time and go to a shop that isn't ready to make excuses for everything.
-
September 2023 by Ashley L
The best of the best! The staff and mechanics listen to you and actually want to help you!I've had horrible experiences with mechanics in the past, but this place blew all my worries away. The first day I brought it in I think 2 years ago for a head gasket leak, they gave me a car to drive while they worked on it (Or they'll give you a ride home if you live close by!) and even typed up a report that I could view on my phone! With pictures! This is super helpful for me since I know nothing about cars, and it makes me feel confident that everything is getting done right the first time! And they still do this to this day!They're always prompt with call backs about your car and making sure you understand what's going on.All these things add up to a great experience! Keep it up, Tire Warehouse team!
-
August 2023 by Brittany L
I will say I am incredibly pleased with the prices to fix the vacuum leaks I had, plus its nice to get pictures of the entire vehicle while they do the inspection. There's not many places that do pictures, and that scale the severity of your repairs online for you, so you don't have to do all of the mental work to figure it out yourself. I would've given 5 stars up to when my window regulator broke in the parking lot. I thought the prices were fair for the amount of work I requested, but $600 to replace a window regulator is unreal. Even when the technician tried to drop the labor cost to bring it to $350 it was still overpriced. I'm not mad since its not hard to repair from home (I've done two in the past on a different vehicle), its just frustrating when I had just spent a pretty penny there, and then when my window broke by chance in the parking lot I was given an unrealistic quote for it.
-
August 2023 by Derrick Henslo
I called in advance and clearly described the service I needed: two tires that I own mounted and balanced. You might want this service if you change to snow tires in the winter. It is a reasonable service to think might be offered at a “tire warehouse” in Michigan.In the call I was informed that I could bring them in the next day and have it done for 25 bucks a tire along with the hours. This is the same quote I had from this place when I called a couple of years ago and had an almost identical conversation.I drove all the way there this morning to be informed that “we don’t do that unless you buy new tires.”Money is tight right now and I need a temporary solution to not have a blow out while delivering food to get by. However, I’m still happy to pay a fair fee for the service I NEED.Worst case scenario is that I was lied to so that I could be sold tires. Best case is that employees are incompetent or uninformed on company policies.I now despise this business and can’t wait until I can buy my next set of new tires SOMEWHERE ELSE.
-
August 2023 by Jennifer Clack-Sibary
Excellent service and reasonable prices. I will definitely come to them in the future.
-
August 2023 by Lisa Kraus
Aaron and everyone at Tire Warehouse are amazing! They are always kind and notify me of any potential problems. They have even stayed late for me to pick up my vehicle! I won’t take my vehicle anyplace else!Services: Steering & suspension repair
-
July 2023 by The One and Only Stanima
I was able to pop in and drop off for a single tire replacement without an appointment. I was thrilled when they called me back about an hour later telling me it was done. That was quick! Great service!Service: Tires
-
July 2023 by A. Visco
Customer service is not a priority. The sales guy quoted tires for my truck over the phone and took a personal phone call during our conversation. The tires came in and he ordered the wrong load rating even though I clearly confirmed with him the truck make and model as well as specific tire model. Once they found out they messed up he tried selling me a tire in a larger size saying it doesn't make a difference to the vehicle (which as a powertrain engineer I can tell you is not true) as a quick fix. I requested to have the tires reordered and he increased the quote instead of honoring the original value he quoted me due to his own mistake.Service: Tires
-
June 2023 by Greg Flood
Tire Warehouse does do good work... So why not five stars? Scheduling.One of the reasons I starting going there a decade ago is that they did not over-book. If I had an appointment, I actually had a real time slot. Not the case any more, evidently.I made a 9 AM appointment one full week ahead of time, dropped it off at 8:30 AM, and they didn't send a vehicle inspection report until 4:17 PM. They have a big garage, a lot of lifts... how did all those cars get ahead of my one week appointment? Why did I bother with the appointment then? That is a deal breaker for me.In the end, my car had to stay there TWO nights to get rear shocks, rear brakes, and an alignment! Fortunately I had a backup vehicle and didn't have to rent a car... it's still very inconvenient.I'll probably go back and give them one more chance...
-
June 2023 by Robert McPherson
Great! Oil change, tire rotation and balance. Simple job but you’d be surprised how badly some other shops can screw up a simple yet critical maintenance schedule. I only trust Tire Warehouse. Everyone working in there has the customers best interest in mind. It’s quite a ways out of my way but it totally worth the peace of mind.
-
May 2023 by Lori Rapp
The Tire Warehouse in Lake Orion has done work on cars I've owned over the last 10+ years. Each time I've been most impressed with their top quality work, helpfulness, friendliness, & their efforts to save me money and do the work in a timely manner. Especially as a woman, it's great to find a place that I can trust to take great care of my car. I highly recommend them!Services: Tires
-
April 2023 by Kenn Osborne
Horrible experience. Shoddy workmanship. Poor customer service.Edit: Nice of you to reach out, even if it was only after this review. We tried to come in long before your so called records show, but we were always told to come back, and what was once a slow leak became a larger issue. We have worked with you over the years and have referred many a customer to you. The days of your shop being trustworthy and reputable appear to be long past. After our last experience and your condescending attitude toward the situation, we will not be returning and will be letting everyone we know of our experience. All we wanted was the rim leaks to be fixed, you blew it up into something it didn't need to be, and then tried to sell us on things we didn't need. We could have taken it ANYWHERE else and not have had an issue. We brought it to you because we bought the tires from you. We will know better next time.Oh and no I will not change my review, even after your attempt to repair the issue or "make it right".Service: Tires
-
April 2023 by Patrick OMeara
This place continues to impress. My truck dealership recommended maintenance on several areas based on my mileage. I set an appointment here to take care of it. When I checked in at the service desk, we went down the list and I was informed that none of what was recommended by the dealer needed to be done for another 20k-30k miles. Love the honesty and integrity here!Service: Wheel alignment
-
March 2023 by Merritt F.
I took my car in for a fluid leak, they were able to fix it but also found an issue with my suspension system. They 'fixed' that issue, but when I picked my car up there was a new clunking noise. I took it back in the next day and they said another part was broken with the same area of suspension. They then tried to get me to spend another $800 to fix this issue, and worked around saying they didn't break that part. This establishment, in my opinion, was trying to get more money out of me for an issue they caused. I will never recommend this place to anyone, and will never go back.Might I add, the part that broke was only 5 months old.