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March 2024 by Natalie Kaimala
The UPS Store is awesome. From Amazon returns to mailing Christmas gifts. Always very knowledgeable and friendly. Love the spirit of there employees.
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February 2024 by Susan Grech
Very polite, patient and friendly.
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January 2024 by Paola DiPonio
Great service
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January 2024 by Marty Mero
Seamless returns and professional employees
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January 2024 by Edward Shoun
The guy was very friendly actually made us all laugh very kind
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January 2024 by Lisa Doud
Always friendly and helpful.
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January 2024 by cobra514
Always have a great experience here. Was there on a super busy day (literally out the door) but they were still in high spirits and had multiple employees working to cover it. Everybody has a great attitude there. They are respectful (and often funny) so it is always a good time. I'm old. I've been going to UPS Stores since the 1990s. Without a doubt these guys are the best. I actually look forward to my shipping needs and Amazon returns now because most likely I will be in a better mood when I leave than when I go in, lol. A smile goes a long way and you will get one here. It may seem small, but you may hear a "Merry Christmas" when that time of year rolls around. I sure miss when everybody did that. This must be a difficult franchise to run but the owners are doing it right. Great Job, -Tim
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January 2024 by Angela Harper
The store was extremely busy today and I had a few Amazon returns. Kim helped me and was so pleasant and efficient even though it could easily have been overwhelming. Thank you for the excellent customer service, Kim!
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December 2023 by Joseph Sanchez
The staff here are always pleasant but the other customers are almost always animals. Ship at your own risk.
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December 2023 by Mr. Sioma (Kiloton)
UPDATE:I had to update my review to 2 stars unfortunately. I don't know if it's all UPS, or this store in particular, but they try to charge you for any little thing! The people are great, friendly and helpful, but I mean come on. Do you really need to charge me $2 to print 1 page of paper or for a 7" piece of Packinging tape? for a company that had record profits in 2022, I think you can afford a piece of paper, or tape, out of the $100 BILLION dollars in revenue.Original Review:Great customer service, notary was extremely helpful and patient.
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December 2023 by Maureen Lemaster
It is a pleasure to go to the UPS store in Lake Orion because the staff is very friendly, and always smiles even when things are very stressful there. Dylan goes out of his way to greet, smile and explain each thing to me with the Amazon returns that are changing daily for process. I highly recommend this store.
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December 2023 by Diane Maniaci
The professional, knowledgeable employees smoothly move customers in and out quickly. My representative, Dylan, handily assisted me to locate and email my QR code to the store which included him actually doing it?. He brightened up my day!
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December 2023 by Carla Morris
Eric is so attentive and friendly and a fast worker. Funny kind fast service
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October 2023 by Bobbie Lewis
Eric was professional, courteous, and kind. I went in at the end of his day and he went out of his way to make sure I was taken care of. I definitely would recommend this store.
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October 2023 by Spooky Fiction
My business was taken care of quickly and easily. Eric assisted me today and he did a wonderful job serving myself and all the other customers in line.
