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February 2024 by Sky Tobi
Changed owners.
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October 2023 by Forest Wilder
Matt's awesome, go to Matt!
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May 2023 by Scott Sage
Stay away! The Service people and Office people are very nice and friendly, however, the "boss's" and the owners don't care about their customers or anything else other than getting as much of your money as they can. Don't let their prices per gallon fool you...you will pay twice as much in delivery fee's, tank rental, and whatever else they can dream up. Many, many better company's out there...go with someone else!
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March 2023 by Keri Agtergael
Matt is one of the mechanics who works there and he is just awesome,does an amazing job on fixing cars!
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December 2022 by M Graves
We used them for over 3 years and we're very happy to change to a company who appreciates and treats their customers with respect. Plus they are squeezing every cent they can from people ... My uncle prepays them about $4,000 a year for his propane. They recently notified him they will now be charging him a delivery charge every time he requests a fill. So they sit on his money and also find more ways to stick it to a senior citizen. Don't use them they do not care about their customers.
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November 2022 by Charles Lane
Helped me get propane on a limited budget before I ran out. Communication is key and the lady I spoke with at the Oscoda office went above and beyond to help me. Thank you.
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May 2022 by Melissa johns
Their prices on propane are through the roof. Definitely shop around.
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February 2022 by Thompson
The absolute worst gas company I have EVER had to deal with. I have lived in the house that I am currently in for over 3 years. They will not do a billing service with us, even though we are owner financing our home. They won't take a debit/credit card on file to charge for the gas on the day someone might get paid. Nothing. They won't work with anyone even though they charge way too much per gallon and charge you $100 emergency fee and if you run out of gas before you get paid, well there is an extra $150, out of your pocket along with over $500 you have to spend just to get their minimum 200 gallons of propane. It is beyond ridiculous. Not to mention it could take a Week before they even deliver your gas unless of yourself you want to pay that fee. Ill be so glad when I don't have to deal with them anymore.
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December 2021 by James Lyttle
We have used Gary Oil for over 20 years. With our new home, we ran out of propane due to our error. Mike came out immediately on a Saturday to get us heat again. This great service is why we have stayed with Gary Oil over 20 years.
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December 2021 by James Lyttle
We have been with Gary Oil over 20 years. With a new house, we ran out of propane due to our error. Mike filled our tank right away on a Saturday. This is why we utilize their service. Thank you Mike & Gary Oil.
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October 2021 by Brian Mounsey
Always have been responsive to my needs. I own my own tank and can shop anywhere for propane but almost always go with Gary Oil and Propane. The price is always fair (if not the best) and they are always responsive when I call them. One time they saved me a bunch of money helping me hook a gas line to a whole house generator by stopping by and I was able to return a bunch of parts to home depot that I wouldn't have been able to return if they had not stopped by.
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August 2021 by Robert Collins
the drivers are great very personable the office staff on the other hand have not heard the concept customer service they could care less if you have been a customer for 30 years apparently don't care if you do business with them or not well I'm not anymore
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August 2021 by Brigette Buhl
This company is 100% dishonest! Do NOT do business with them!!! We called to purchase our propane tank, and they said they would. We called back to pay for it in full, and we were told they would no longer sell it to us for the $600. The tank was full, so we asked to continue to rent it until we used our fuel. They informed us that they had already took our tank "because they don't make enough money off of us", and they were only going to credit us a $1.00 a gallon toward our fuel that they stole. Which anyone who knows anything, knows that is way less than the going rate! I have reported them to the BBB, and will continue to post reviews on all their forums. What a great thing to deal with while recovering from cancer... Just a disgraceful company!!!
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August 2021 by Nicky Nicky Medina
Unsatisfied with Customer Service, I just started with this company a few months ago, and at the beginning I payed for the installation and the gallons I wanted put on, all I had to pay. The months passed by and I get a bunch of statements saying that I owed them money that is around the same amount of the installation fee. I go and ask showing that the statement shows that I payed less of what I actually payed and I showed them the actual receipt I kept of that payment showing that I payed the full amount. Well.... they tell me that they accidentally overfilled my propane tank putting more gallons that I wanted and payed for and that I owe them those extra gallons and that they were being charged to me. Now, it was a mistake of their part, and I really don't have a problem paying for the gallons, but I was never informed of this mistake or nothing, just the bill saying I needed to pay x amount with no other information on it, no calls, nothing.
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July 2021 by Brigette B.
This company is 100% dishonest! Do NOT do business with them!!! We called to purchase our propane tank, and they said they would. We called back to pay for it in full, and we were told they would no longer sell it to us for the $600. The tank was full, so we asked to continue to rent it until we used our fuel. They informed us that they had already took our tank "because they don't make enough money off of us", and they were only going to credit us a $1.00 a gallon toward our fuel that they stole. Which anyone who knows anything, knows that is way less than the going rate! I have reported them to the BBB, and will continue to post reviews on all their forums. What a great thing to deal with while recovering from cancer... Just a disgraceful company!!!