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January 2024 by Barry Myers
Has done glass work for me in the past. The last time was a mirror...does excellent work
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October 2023 by Rachel Wells
My husband bought a $30.00 toilet seat from them on Saturday with his debit card. He returned it shortly after because he found the same one way cheaper at Home Depot. They said that they returned his money to his debit card. Today is Monday, no money returned. I called up there to tell them that their refund never worked and we never received our money back. He said that in their end it says returned, and offered nothing more. I feel that we were ripped off for $30.00. Our bank has nothing stating any money came back through to the bank account. So, this store kept our money.
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October 2023 by Thomas Devereaux
Been going there for about 30 years. Always great service. And if they don’t have what you need, they will try to get it for you. If not they will offer other options. A lot of places won’t suggest a competitor that can help you.
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June 2023 by kylee wilson
very helpful and nice
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June 2023 by Soliria Lumanisa
It was very nice inside and well organized. It was clean and well put together. The employee was also helpful and polite.
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February 2023 by William Lafrenier
For the last 24 years I was a home owner in the Otisville area and found the hardware an extremely welcome oasis to save me a 20 mile round trip for a $1 bolt. While their prices are higher than most that's expected to save 2 gallons of fuel. Yes, their customer service is very poor but I'm there for hardware not to be liked.
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October 2022 by Phillip Baldwin
They have a few odds and ends the come in handy. Nothing crazy. But homeboy that works there, that has the "I'm better than you"attitude and wears the shirts bought at baby gap, needs to watch his mouth.
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July 2022 by Amra the Lion
Saturday at 1:30 and get in my 2016 Corvette to go for a cruise---battery is dead!!! Davison and Clio are each over 20 minutes away, so I give a call to our local auto and hardware store, not real optimistic as it's so close to home,give them a call and sure enough they have 1 YAY!!! Good price,fit perfectly, 45 minutes later am back on the road ? Thank you very muchly!!!
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July 2022 by Elle Shiz
Terrible customer service, return policy changes depending on who you are. Gordon has a terrible attitude; huffs, puffs, sighs, takes a mocking tone when questioned. They'd rather send a disabled vet WALKING 2 miles down the road for a wrench than allow them to return the wrench in a half hour.
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June 2022 by Elisabeth Schisler
Terrible customer service; Gordon has a terrible attitude. Huffs, puffs, sighs, takes a mocking tone when questioned. Return policy changes depending on who you are. They'd rather a disabled vet WALK two miles down the road for a wrench than allow them to purchase and return it if it doesn't fit. If you break down in Otisville you'd better hope you're closer to the other hardware store.
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January 2022 by Christine Haney
Kind and knowledgeable staff. Very helpful and positive.
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November 2021 by Gary Kowalski
Great new selection of electrical supplies. Will come in handy for the local contractors!
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October 2021 by Terry Lawrence
Great place
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July 2021 by Luke Landon
The man that works their is really nice. I had them fix the screen, they did beautiful job.
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July 2021 by spirit filled
Kind and knowledgeable staff. Very helpful and positive.