-
November 2023 by Brett Jones
Super easy to work with HQ. I would highly recommend the knowledge and service over a box store.
-
August 2023 by Lisa Engelter
I really wanted to support a local business and liked the owners. But, the subcontractors installing the LVP were disappointing. After they came back to install the new trim they left a broken potted plant on the new floor along with blood and pieces of trim missing or misfitted. Also one of the installers was scoping my garage asking me if items were for sale but forgot to tell me about the broken pot and blood everywhere. This was the last of multiple issues. I let the owners of HQ know and received no return call or any remediation because I paid my balance in full, as the LVP installers requested onsite when they "finished" their job, so I no longer mattered as a customer. Had they called me back, I would not have left this review. I can't in clear conscience recommend them to anyone at this point. I had a $12k job so you think they would follow up and try to make things right.
-
August 2023 by Libby Decot
We had a big 2-3 day project with HQ Flooring and we couldn't be happier with the result! Every person on the team that we interacted with was polite, friendly, and communicative. They'd answer our questions honestly and professionally, and give us advice that would save us a little bit! As I said it was a big project, but we felt it was a very fair cost and actually a little lower than we expected so even better! We do not have any reservations about asking HQ to do flooring projects in the future. They did a wonderful job. It is quality work from honest and helpful people. We love the new floor!
-
May 2023 by Thomas Radke
I have no idea how this place has five stars on all the customers. I had a customer order of floor and the website stated 2.15 a square foot, I called them to verify and the person I spoke with couldn't verify anything but told me that may not be correct. I had the customer order the floor and it ends up. It's closer to $4 a square foot which I could easily buy something comparable at a box store. I now have to either send it all back or order more because I don't have enough flooring. I use this place for years and had my customers order their flooring when it was pergo outlet. Perhaps in the changeover the company got lost.
-
March 2023 by Karen Sager
Fantastic people to work with and a great price.
-
March 2022 by Mark Zavada
Everyone we interacted with from the owners to the installers were great! Each took the time to answer our questions, keep us updated about the backordered material and installation dates.The crew installing was prompt, accommodating, and worked extremely efficiently. They took the time to answer our questions as well as explain the process. Highly recommend HQ Flooring!
-
March 2022 by Darrel Bushhouse
Installers Ed and Tom were stellar and very concienous. Kari was easy to work with and really appreciated her ideas. Thanks much!
-
March 2022 by Marci Bushhouse
Our first time doing a kitchen remodel and the choices were overwhelming. Kari helped us narrow down what we wanted for a floor and we’re thrilled with the results. From the owners to the installers all were helpful and professional. We would recommend them to anyone!
-
March 2022 by d s
Very nice to work with!
-
March 2021 by Larry Scott
Helpful/ friendly professionals. Good reason to shop local!
