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February 2024 by Francesca Banks
they never help make the situation better
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December 2023 by Shaggy Brenner
Literally have missed four dates and times give to us for various parts of getting an aplliance they are unprofessional when you call its the most mono tone I don't care attitude im sure they wint do anything to make up for it. People got things in life you can't just miss scedualing by 5 hrs multiple times in a row please fix this ...adding more they showed up at7:30 and only half installed it then left
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October 2023 by Thomas Holloway III
Great people and a great place, they work with you on everything. Truly enjoying going into the store
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October 2023 by Derek Dake
Nasty company I would not recommend them to anyone. PREMIER OF OWOSSSO IS A BETTER OPTION. This particular branch of Aaron's will charge you a in home visit if you are late but never actually make any attempt to stop by. But still charge you the $10 in home visit fee. Will call and harass your family and friends if you are so much as 24 hours late on a payment. Worst experience I've had with a rent to own company. The employees seem to have a vendetta against there cliental as I know of several people who will give you the same story. Stay away.
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July 2023 by Dan Duffield
Make sure you read the contract before you sign because they will tell you one thing and have you sign something completely different they be telling you a price that you didn't agree on dont duy here scammers and they sold me a headboard that was infested with bed bugs
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May 2023 by Alexis Poggiali
Casey is amazing at her job. And always willing to help in any way possible that she can. I am very pleased with customer service as well.
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May 2023 by Les Nethaway
I would definitely recommend Aaron's for all your rental needs
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February 2023 by Dan Gallo
Owosso's store is a great place to do business, either long term or short term. The manager will work with you and she makes sure your happy. I love my 75 inch Hisense TV. Amazing picture and easy to use. And the man who delivered it, also set it up and made sure it was working. Thanks Aaron's.
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November 2022 by Bradsell Weaver
This is the best place to shop if ur in need of anything, and want to try before u buy.......awesome staff........Kasey is the greatest......thanx guys, and happy holidays from the Weaver family.......
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October 2022 by Don Szilagyi II
Wonderful salespeople. I paid off an existing contract and started a new one. They gave me amazingly cheap payments, and great merchandise.
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October 2022 by Debbie c
I learned my lesson. I will never get anything from their. Way to pricey!
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August 2022 by Shelly Shepard
When they state that they repair the rented merchandise, they DO NOT. I called the Owosso store regarding the lawn mower that I'm renting from them because the belt came off and it would not cut. I was informed that they do not repair belts on lawn mowers. What do they repair?
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August 2022 by Amanda Aumann
I was a month ahead on payments for our couch. They told us we wouldn't have to make the next payment. Yet it was still taken out. I called and was told I'd get my money back and gave them a week to return it. Never got my money, and will be returning the couch. I don't work with liars and thieves.
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June 2022 by Alexandria Dockery
Got a washer and dryer set from them. Originally ordered the GE brand and they brought Samsung to my house. Waited a year or more before they finally swapped it out for what I originally wanted. Now I’ve been having issues with the washing machine not wanting to spin out and drain properly. The washing machine just knocks really hard and then stops. Called the store on Wednesday 6/15/22 and spoke with someone concerning the issue. I was told I would get a call back. I never got a call back. I called back on Saturday 6/18/22 and was told that I would get a call back that same day or on Monday 6/20/22. It’s now Tuesday 6/21/22 and have yet to receive a call back to let me know anything as far as fixing or getting a replacement. I just keep getting the run around. They have awful customer service but I’m sure they will be on you if you don’t make a payment on time.
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May 2022 by Angie Sleight
Worst experience ever.They brought up my furniture an had tore the left corner of my couch.I called them for months and nobody came to fix it.Kept getting the runaround everytime.So much lack of COMMUNICATION in that place.Nobody keeps track of calls being made at all on what needs to be done with customers.Won't recommend this place for nobody.
