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April 2024 by joa neu
The manager and staff at my Horizon bank in Owosso desrve a shout-out for their dedicated efforts in helping me during my twice being victimized by scammers. I so appreciate their kind and efficient help. I have been banking with them from day one and will continue to be a very happy customer ?
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December 2023 by karlene guldi
Been with this bank awhile since it changed from chemical to horizon. No sense of security in the fraud department. Wouldn't recommend anymore. Talked to the dispute department the first lady disputed the first charge barely spoke English. The 2nd lady didnt help because the charge was pending even though I couldn't order dinner talked to the supervisor she couldn't tell me if I'd get my money back from a fraud transactions and had no empathy at all. Happy holidays to me right? Get to talk to them monday now and I'm betting still nothing is getting done.
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December 2023 by Bryan Smith
Great experience with the staff at this branch. Our small association was previously using a large corporate bank and had nothing but issues, we moved all of our accounts Horizon and have been very satisfied with our experience.
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September 2023 by Ziggy Mac
Staff is amazing and they always go above and beyond to get a smile out of you
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May 2023 by Jodi Crandell
Horrible customer service and SLOW.
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March 2023 by Bethany Hyvarinen
Love all the employees here in Owosso and Corunna! They truly care about their customers and want to serve them to the best of their ability, you won’t be disappointed!
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March 2023 by Michael Atherton
Your bank is horrible u guys should have let Huntington bank have the Corunna location but no y'all greedy
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March 2023 by William Henning
This bank has the best staff in the county.Always friendly and fast.
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March 2023 by Heather Brooks
Always professional staff and service! Branch manager replies very timely to emails with my questions about bank services, fees and online log in concerns.
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January 2023 by Heidi Durfee
It’s crazy we’re in 2023 and people are still discriminatory. The middle aged woman with blonde/highlights and glasses had no business telling me she can’t accept a tax refund check past 6 months when it’s a 1 year rule. She says to another employee”we can’t accept a check past 6 months right??” after I say you sure? The employee looks at her like she’s d*** and says nooo it’s a year, cash it. Then the woman says make sure you don’t take the money out until it goes through so your account doesn’t go into the negatives. (First of all that would never happen had she actually known how much was in my account). I said I wasn’t worried because I’m also depositing cash that was 2x the check amount. The way she treated me and looked at me made me feel that it was because I’m a young minority woman who couldn’t possibly have waited that long to cash a tax refund check. And the fact that she assumed my account would go into the negatives over that tiny amount is beyond me. I don’t usually do this but after speaking with friends/family I’m confident I’m not over reacting and it’s not okay.
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January 2023 by Gilby Lentz
One of the employees racially profiled and treated my girl friend poorly when she was just trying to cash a check. The check did eventually get cashed but only after my gf questioned her authority and another employee said for her to cash it. Then she assumed her account would go negative and told her not to take any money out. But that wasn’t even possible with her balance.
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October 2022 by Carol Maddox
Horrible online banking
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January 2022 by pritpal rangi
Kelly and staff very friendly and helpful.
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September 2020 by Connie Greenbach
I love the people who work here. They are always so helpful and happy! They definitely enjoy their jobs!!Nice people finish first! Thank you everybody!
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March 2018 by Amie Batt
Best Bank ! The Staff is great ! Fast, Friendly, & They go above and beyond for you !
