Gilbert's Hardware and Appliance has been serving the community since 1965. They offer a variety of major appliances, TVs, and home improvement needs for whatever projects customers have planned. The associates are always helpful and knowledgeable, with the best assortment of fasteners in Shiawassee County. Customers have praised the outstanding service and customer care, particularly from employees like Steven and Jermey, who are described as great and amazing specialists. The service providers are also noted for being informative, professional, and having great personalities, even when navigating mistakes in addresses. Customers have had positive experiences with the warranty and repair services, with one customer's dryer being repaired quickly and efficiently, even though the warranty had expired. Overall, Gilbert's Hardware and Appliance is praised as the go-to destination for home improvement needs in the local community.
Follow up and addressed a delivery issue. Nice to have a company that believes in customer service. Salesperson to delivery guys, very professional.
May 2026
Today, we had our fridge serviced with Gilberts - the service was outstanding!!! Excellent communication from start to finish. He was able to diagnose the situation quickly and make recommendations.
June 2025
Easy to get my vehicle keys cut, granted I had to source my own blank car keys but I don't mind. Reasonable price and fast friendly service.
