This O'Reilly Auto Parts store is consistently described as providing top notch, helpful, and friendly service. The staff is noted as being knowledgeable, professional, and personable, often going the extra step to assist customers. Services like free Check Engine light testing and diagnostics are appreciated, with staff helping to quickly identify issues and provide the right parts. While a specific part may not always be in stock, the store is generally well stocked and can order items. Customers report having no fuss transactions and find the parts to be affordable. The overall experience is summarized as amazing with great service.
Despite clearly having a difficult day, Skyler went out of their way to remain kind and genuinely helpful. That kind of grace under pressure doesn't go unnoticed — thank you, Sky. It truly meant a lot.
June 2026
Just want to say thank you to Skyler at the Owosso, MI. Location. Very helpful and super friendly guy. I think a raise for this guy is due. Remember treat your employees good or they go to the competition. Thanks again Skyler for your help. Was greatly appreciated.
June 2026
I was greeted by Skylar as soon as I walked in the door. He was very friendly and helped me find exactly what I needed.