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October 2023 by Herobrine
I drove over an hour to work with this dealership! I had been to quite a few dealerships and didn’t get the type of interaction that I was looking for. I was blown off, and pushed to the side, and not looked at as a real buyer more times then not. I took a chance and gave Lungham Ford a call one morning because they had a Bronco that I wanted in my price range. I was treated amazing from the start of our conversation! I wasn’t “just another buyer”. The whole team there is absolutely terrific! I was able to get there after work (I get out at 5 and got there around 6:30) the next day. They stayed late and try their hardest to get me home in my new car! I wasn’t able to because all the banks were closed BUT they sure did try for me. After being disappointed I couldn’t drive my new Bronco home they offered to DELIVER it to me the next day so I didn’t have to drive back so far! They seriously went above and beyond for me and I will definitely recommend this team to everyone! THANK YOU I APPRECIATE ALL OF YOU!!
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October 2023 by Cheryl Post
Staff goes above and beyond to make sure you are a satisfied customer. Their knowledge and courtesy is exceptional. This is my fourth lease and Diane and Cheryl didn’t quit until they found what I wanted. I’m extremely happy with my Edge. I’ll be back in three years.
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October 2023 by Louann Hinton
I was just browsing on a Saturday afternoon after business hours. Robert pulled up to talk and answer any questions as he was leaving. We talked for a bit. There was no pressure. He gave me his card. I appreciated his approach and decided if I was going to buy, it would be from him. Everything was handled very professionally and with the utmost detail. The team there is top notch - attentive, friendly, knowledgeable. I appreciated all of them.
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October 2023 by Katherine Bettencourt
This place is amazing!! We loved working with Seneca, Diane, and Collin to purchase our new truck. They were helpful and courteous through the entire process. Thank you so much for making our experience, buying a vehicle, more enjoyable.
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October 2023 by Teresa KibbeRiddle
They are friendly, knowledgeable and helpful. I love my 2018 Ford EcoSport! They programmed an additional fob so hubby and I both have one instead of passing it back and forth. An older gentleman got there a little before us and he was talking about how happy he was with their service department, saying he’s never had a bad experience, that they always treat him right. I recommend Lunghamer for a good vehicle and great service.
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October 2023 by Hans S
Another Phenomenal Experience!Cheryl Nowaczyk and Diane McKay were awesome. I have leased many vehicles through Cheryl, and she is exemplary. Diane found me an excellent truck at the right price, and I love it. I definitely recommend them.
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September 2023 by Georgia Gregoricka
Purchased 2 vehicles from Ford! The finance guy, Colin is wonderful to work with. Our sales person was also very friendly. And the service department has always been top notch. Ryan in service always treats me good and I really appreciate how he takes time to explain the services. As a female it is refreshing to be welcomed and invited into a car dealership!
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September 2023 by lawless j
Jon Lawless was a gentleman and scholar. A sales god of the highest order. He knew the product and knew what I was thinking as I was thinking it. He’s so honest I would let him kiss my wife. Colin Tack the business manager was phenomenal, just a good guy. Cheryl Nowaczyk gave me a better deal than I was expecting, paid off my trade which I thought I was buried in. Plus all around great people from service to the office staff. Top down the best dealership in Michigan
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September 2023 by Seneca Diamond
Excellent experience from start to finish! Aaron helped me get into the perfect vehicle, Denny gave me a great value for my trade, and Colin made the delivery quick and easy. Big thank you to the whole team!!
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September 2023 by Susan Asp
The people were wonderful. My only complaint is ; how long it takes to do business. I don't think it is the dealers fault, just A LOT of required paper work. Diane was especially helpful.
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September 2023 by Katrina Horstman
Greeted by friendly faces. Offered refreshments. Knowledgeable and gives updates on the status of my vehicle. Remembers aspects of you and your life, to give a friends/family feeling. Not just about money or rushing people through. Actually visits with you and cares.
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September 2023 by Tim G
Great experience. Excellent people to work with. We were from out of state and everything went smoothly. Special thanks to our sales guy Randy Bailey and a big shoutout to Fred for helping us get a test drive that saved our day and sold us the car. Would definitely buy with them again!
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September 2023 by Tim C
I just bought a truck from here Aaron and Colin were awesome but it wasn't until after the sale was over. Used car sales manger is who I am leaving the 1 star review for. I questioned why the truck had one different tire on the truck and not a four were replaced and I was told that it was just a updated tread that look totally different and that there wasn't enough room in the deal to make it right. Also, the truck had no floor mats and had to ask if I could atleast get floor mats. Very rude and gave me a little bit of attitude if this wouldn't of happened you would of had a customer for life. I get a new truck every year. Just for reference on the price range I bought in, it was a 2021 F-150 Lariat. I also paid full asking price.
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July 2023 by jacqueline machala
Although I am an employee, I was so impressed today from our service department, I just had to share...my fiances check engine light came on a few days ago (Ford truck) and Glenn squeezed it in today (without an appointment)...which is very tough to do these days... and Kevin kept my fiance informed as to what it needed and it needed several items addressed...and he was able to head north without any delay to take care of much-needed business! Thankyou guys! You take great care of all 4 of our Fords very well!!
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July 2023 by steve williams
Very friendly staff, Randy met us outside as we were just arriving and was very knowledgeable about the 2015 Chevy traverse we wanted. Randy and Colin did all the paperwork to get me not only approved but with a lower interest rate than offered by other dealerships and I did check 3 other places. Lunghamer ford had a better selection, cleaner place and again very nice and friendly staff I am happy with the monthly payment and vehicle I purchased. I will return to them for my next vehicle purchase.