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November 2023 by Carol brock Rathburn
Always seems to know what there doing. I Just didn't like he went through my Apps and stated Removing not even asking me. I went in for something else.
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October 2023 by Michael Atherton
Tracy is by far the most absolute worst employee in the store why has she not been fired will not be returning to this store ever again I know T-Mobile owns Metro but I decided to take my business to Metro in corunna METRO BY FAR HAS WAY BETTER CUSTOMER SERVICE THAN T-MOBILE
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October 2023 by Shawn Graham
Great experience with Connie! She was great help and very knowledgeable. Great asset to T Mobile!
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September 2023 by Adriana Roberson
Extremely rude employees! Not helpful at all. We felt like we just inconvenienced them by going into your location. Flint store is a way better option in my opinion. Avoid this store
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July 2023 by Angie Cross
The employee was super nice and knew right away what was wrong with my husband’s phone, on the 4th of July of all days. THANK YOU!! ?
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June 2023 by RosA Productions
Extremely helpful staff...they went out of their way to assist with shipping our modem back as part or an exchange. They spent 30 minutes with customer service ultimately reaching resolve.They feel more human-like than many bot-like customer service workers that don't know the first thing about connecting with the customer! Love this crew. ??
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January 2023 by epic destroyer
Went In for malfunctioning Sim card, Trent did an amazing job helping, was very friendly and helpful
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January 2023 by Rick Vanhorn
The store was helpful. The Customer Support absolutely sucks!
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October 2022 by Melissa Morse
If I could give less stars I would. Setting aside the fact that the service is absolutely horrible, the customer service inside the store is even worse. There is absolutely no personality and nothing helpful came out of either of the employees mouths. They were extremely condescending and sarcastic. I was on the fence regarding switching servers and after just leaving the Owosso store, they helped make my mind up. I'll definitely take my service elsewhere.
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October 2022 by Angie Brabbs
Staff was super Knowledgeable and helpful. They answered all our questions and educated me and my uncle on Flamingo dance lol ?
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September 2022 by Ava
Tracy and Greg were incredibly helpful when I made the switch to T mobile. Thank you!
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June 2022 by Kelly Plunkey
Went into the T-Mobile store in Owosso for assistance with transferring my data from my old phone to my new phone. Madison was so helpful and so friendly. The Sprint system was down in the store at the time but her and her co-workers went above and beyond with customer service on the phone to try to complete this task, ultimately they were able to get the system up and running and got me on my way. The three of them were very pleasant and helpful. Madison stated she hadn't been working there very long and I wanted to let her know that I appreciated her kindness and expertise!!!
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June 2022 by James Pierce HD 1080p
I am a huge fan of T-Mobile now because you got blazing fast speeds in the world of course and I love those big giant speeds especially when extremes speed of 640Mbps and the T-Mobile home internet the turbo blazing fast internet in the world
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May 2022 by Judy Craig
Well, husbands phone (an LG) kept showing LG ims not working. Husband went in cuz he needs his calls/contacts for work and associate tried to share them to his gmail and completely lost them. Then tried to sell him a new phone. He was told LG is getting out of the cell phone business (true). Other associate didn't care about his issue and was no help at all. Not a very good attitude to have in my opinion. I've always liked going in there bcuz they were always helpful. So not today. Very very disappointed. BTW I have an LG phone and it's fine.
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May 2022 by James Pierce HD 720p
I recommend this provider because of the T-Mobile home internet fast and furious Wi-Fi ever and because it's got beautiful download speeds and upload speeds too also I can upload videos more quicker and then using when I found out these speeds are turbo fast I end up watching the videos on YouTube player that's how I found out T-Mobile home area is totally awesome!
