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April 2024 by Cindy Ayers
The servers were very polite and very helpful. I will definitely visit again
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April 2024 by Russell Stevens
Awesome love the
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March 2024 by anquan webster
Was doordashing for fun having a rough morning wanted an ice capp even though I know they could tell I wasn't having a good day still the greatest customer service I've ever received very clean very polite you can tell they work hard and care about their work.
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March 2024 by Chad Seely
Great friendly people and great coffee and food.
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March 2024 by Christian Martin
This was my first time at a Tim Hortons, so for my initial experience - everything tasted great and the price was very affordable, but our hot coffee was COLD, the sweet tea was UNSWEETENED, and the food was crammed into the bag and made a big mess. It was worth trying and I'll definitely head back sometime again, but some of those simple details should to be addressed.
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February 2024 by 2ndchancewood
Coffee and breakfast on the
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January 2024 by Kayla Ostrander
My mom went through the drive through for some gift cards, they told her she had to come in to get the gift cards? When she got in there she was just asking why she has to come in to get the gift cards and what difference did it make. The girl with the blue hair yelled at her and told her stop being rude! When she wasn’t being rude at all. After that, my mom started talking to another guy in the lobby.. obviously the girl behind the counter didn’t know what my mom was talking to the guy about and the girl yelled at her again mid conversation telling her to stop being rude! Customer service is unbelievably terrible these days and this girl should be fired.
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January 2024 by Stacey
Awesome place to get your morning on !
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January 2024 by DEAN ROMANSKI
A great place for a coffee and a
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January 2024 by Patrick Thomas
Placed online order. When I arrived, their machine was not working to make my wife's drink. Had to ask what could be made / done for alternative. When I got home, our order was missing half of the items that we ordered. I tried calling to no answer so I left a message but still had to drive back to the store because of no call back. I arrived back at the store just to be told I could not receive my missing items because they stopped making them for the day. Again was not offered any alternative and could not do be given a refund because the manager had yet to arrive for the day. The team member took my number and said that the manager would call me with a resolution. I have yet to receive any follow up to this situation and what turned out to be an experience that ranks as one of the poorest I have ever experienced as a customer.
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January 2024 by Paul Poore
The first 3 items we ordered were discontinued, even though they were still being advertised on the menu screen. Our bagel was cut into fourths, the cream cheese was stuffed into the hole of the bagel instead of spread on the bagel. I was charged for an extra specialty drink, and upon explaining this at the pick up window, I was told that “we can’t change it, so we’ll just have to make the drink for you.” The iced Capps we ordered had NO whipped cream, despite my clear instruction to make sure it was included. My honey crueler was frozen, and there was no buttercream or Carmel added to the buttercream caramel drink that I had ordered. The employees were rude, inconsiderate, and unqualified to run a lemonade stand, let alone a fast food restaurant. Tim Hortons as a franchise is fantastic, and almost all of my experiences with them have been excellent, but the Owosso location is consistently poor, both in quality and service.
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January 2024 by TJ Hessell
I've always heard wonderful things about Timmys. I did not really enjoy my first time there. The donuts were good but I thought there'd be more options. Also trying to find the ingredients in your donuts is hard. My son has an allergy to red 40. Which is a dye in tons of foods and colored beauty products. So I asked the employees no one would even check they said it's on our site. Well its not that easy to find on the site I had to go to many other sites looking for anything on 1 donut. And still didn't find anything that would be justified as legitimate information. So in all, I'll be avoiding this place
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November 2023 by Sherry Warner (Sheri)
I just had coffee but I know everything is
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November 2023 by Lori Bosak
On Saturday November 18 , 2023 about 8:30 am to 9:45 am I met a friend for coffee and tea. We sat over in the corner by the fire place talking. TWICE while we were sitting there someone from the drive thru YELLED ( I’m not sure who she yelled to) Something about the back up sausage ?.Someone YELLED back ok thank you. Both times I told my friend that I was sure that could have been handled in a little bit more professional way.. There fore i give Atmosphere a ZERO.
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November 2023 by Sherry Lynn
Made me pull ahead bc food wasn't ready. Then after 15mins and no way to tell them to cancel my order bc the inside wasn't open and there were people in line I left with them keeping everything but a coffee. I thought McDonald's was bad nope just owosso over all. Wish a decent reliable place would open up for breakfast for the working class. Is it to much for you to be able to go and get breakfast before you go to work
