Covered Wagon Saddlery is a highly regarded local business known for its exceptional customer service and diverse selection of products. Many customers have praised the store for its helpful staff, particularly highlighting the owner, who is friendly and attentive without being pushy. Shoppers have found everything from saddles to boots, often at prices better than those available online. The store is also appreciated for its ability to order specific items at no extra charge, ensuring customer satisfaction. Reviews mention positive experiences, such as quick responses to inquiries, timely processing of orders, and the thoughtful inclusion of bonuses like treats with purchases. Customers describe the store as a charming, hole-in-the-wall establishment with a wide range of apparel and accessories. Whether looking for something specific or browsing, visitors often leave with unexpected treasures. Overall, Covered Wagon Saddlery is celebrated for creating a welcoming atmosphere that encourages repeat visits and fosters lasting customer relationships.
I went in on Memorial Day (pleasantly surprised they were open). Jody was working by herself and was extremely helpful helping me find a pair of boots in the right size while also helping 4 other groups of customers that came in during that time. I will definitely come back in the future
May 2025
I would like to thank Jamie for helping me get my new boots. Support local business!
February 2025
Great store and great prices they even ordered me a pair of boots at a great deal I would definitely recommend this place to anyone who wants great customer service
