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July 2023 by Denise H.
Raylyn us VERY UNPROFESSIONAL. Our house burned down on the 4th of July and people were pilfering our home. I contacted Raylyn Sunday the 9th of July. She told me that the soonest they had was Tuesday the 11th. When I asked what time she responded with a link and told me to book on their site. I went to their site and saw that Monday was available so I assumed that she misinformed me and booked for Monday at 1115am. I even sent messages letting them know that I may need some things boxed up and asked if they had tape guns and boxes. I was told that I needed to bring my own equipment and they would charge for labor. I said that was fine and went to get a storage unit. I get a msg from Raylyn 3hrs later letting me know that per our conversation on Google she changed my appointment to Tuesday at 10am. I have an appointment at noon that day so I responded with... "Hi Raylyn. As per my Google conversation I also asked how early and for Monday. I was aslo told to schedule on your site which showed availability on Monday. Don't you think that changing my date and time warrants a call? 10am on Tuesday is too late. How early on Tuesday can your crew get to the site? Later today would have been better." She responds with "OK I will go ahead and cancel your appointment. Again, I did tell you to the messaging, that we were available Tuesday " I was floored! So I went on their site and checked their availability and saw 8am on Tuesday was available. So I booked it and charged the deposit. After I made the booking I am going to go out on a limb and say that Raylyn canceled it as soon as she saw it. I sent a message asking why? But I haven't gotten a response. I tried to call but I think she blocked my number. I mean... c o m m u n i c a t i o n .... she could have told.me that 10am was the earliest and I would have asked for another day. It's fine. They lost a good customer because they hired an immature Neanderthal for a booking agent if you can't communicate clearly and concisely then maybe you are doing the wrong job and should bang rocks for a living.
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May 2022 by B C.
Awesome service. Excellent rates, professional staff, easy to schedule appointments with confirmations and reminders. Donte and Kevin did an excellent job!
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April 2022 by Kathy C.
Donte and Kevin are the best! I hired them twice. They are efficient, on time, careful, patient, and friendly! Priced reasonably . I would refer them to anyone.
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October 2021 by Jeff F.
They were extremely affordable. Based on their price I assumed there would be hidden fees and charges. There was not. Plus, the two movers Kevin and Dante were professional, fast and very considerate. It was like two buddies moving my stuff for me. I will blast this to my friends and family.
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October 2021 by Julie E.
Donte and Kevin were great! Professional, friendly, fast and efficient, and they provided one of the best moving experiences I've had. The communication with the company was top notch as well, with text and email reminders/confirmations up until the day of the move. the best part is that I called about 10 companies for quotes, and Discount Movers was the most affordable by far. I moved office furniture from the office to my home, and Donte and Kevin were very careful and respectful. Highly recommend them for any move. Thank you, Discount Movers!
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October 2021 by Diane D.
Arrived on time, worked swiftly but carefully. They were seasoned movers and made our move easy! They were pleasant to work with and hard working. They made sure to get everything in the truck and really made it look easy. Although we all know how difficult moving is. They also had a pleasant demeanor and were easy to communicate with. I'd hire them and recommend them again in a minute! Thank you so much!!
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September 2021 by Ken S.
Excellent communication, very reasonably priced. On moving day was available even earlier than originally scheduled. texted if ok to start early and they did. Dante and his brother arrived at revised time, quickly got to work and carefully and efficiently packed our all stuff on the truck. Moving day can be tense and anxiety provoking, but the movers did their jobs well and also were cheerful doing it. It really helped make the move very pleasant. They got it all done with no fuss, and in unpacking we found all our stuff none the worse for the move. Discount movers did a great job on our short haul move, and we highly recommend them.
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August 2021 by Amy O.
Affordable and efficient movers. I had a ton of stuff (2 bedroom apartments worth) and they did the job in around 4 hours. The movers asked questions as needed but were efficient and didn't need too much guidance. Highly recommend!
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July 2021 by Jessica R.
The 2 guys that helped with my move last month did a great job. It took a lot of stress off my shoulders of having to ask family to help. They got everything done very quick and were helpful placing everything in the new house. I'm glad I went with this company. It was a hot day so make sure to offer water, Gatorade & tip! I highly recommend
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June 2021 by Danielle S.
This was my first time hiring movers, and I was beyond impressed. First impression with communicating with the owner was great. They were incredibly responsive, and answered all of my questions. When it came time for moving day, Kevin and Donte were on time, friendly, and so efficient. None of our items were damaged, and they moved our 2 bed apartment to an upstairs 2 bed apartment 45 minutes away within 4 hours. I was worried about hiring a mover by the hour, but I never felt like they were taking their time just to get more money. I will definitely be recommending this company to all of my friends, and will use them for any future moves as well.
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June 2021 by Christopher S.
Hiring and working with Discount Movers was easily the best decision my wife and I made with regard to our move. Raylyn was super kind, helpful, and easy to work with when organizing our move date and logistics. Our movers, Kevin and Donte, showed up to the origin location exactly at the right time. They were extremely efficient, helpful, and pro-active when moving our items. They made sure to protect the fragile items while carefully working with our instructions for the move. Finally, the price was true to the quote provided prior to the move and honestly one of the best deals of all the places I had reached out to. Of note, we moved items from a 2 bed/2 bath apartment and they used a 17ft truck. We still had some additional space in the truck but I believe this made the move more efficient in general and more cost-effective. My wife and I definitely plan to use the services of Discount Movers for our moving needs going forward and I would highly recommend their services for any moving needs of your own!
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May 2021 by Do T.
These guys are the best. Arrive on time, are organized and work to keep things moving. Plus communication is great.
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January 2021 by Alexandria B.
Scheduled a move for 10/14 at 1pm. They pushed the time back because of a delay with the move before me. I had to reach out for updates. They then canceled on me 20 minutes before the rescheduled time, saying they *couldnt* leave the other move to honor my appointment even tho the other person wasn't even packed. (They just wanted that extra hourly cost from that person I'm sure). Rescheduled for the next day. Cost me money because I had already paid for daycare and for a cleaner to come to my old place. I had to pay for another day of day care and pay my cleaning person a cancellation fee plus the cleaning fee. Almost $300. Despite being very clear about moving a 1400sq ft place, they showed up with a truck that was too small to do it in one trip as discussed (Dragging out the time/cost). One mover was polite. The other was rude and the overall experience was beyond unprofessional. They left me with scratched and wobbly/damaged furniture from mishandling. They even asked us to help move things ! When the office person sent the text requesting payment, I asked about the price being adjusted for the huge and expensive inconvenience they caused me the day before and she was reluctant to do anything. After my insistence she gave me a small discount, but in actuality I should not have paid a dime over the originally quoted price due to the unprofessionalism and what they cost me by canceling. I asked if they were an insured company and she refused to answer or address my damaged furniture. She was generally pretty defensive and kept repeating the same excuse instead of wanting to accommodate me. I will obviously never recommend or use this company.
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December 2020 by Kimari B.
I moved in July of 2020 to the mountains from the beach. The movers were lovely but the owner is abusive and a bully. Read the reviews and you'll see. He squeezed another move n on my Sunday at10 am move and this made m guys a few hours late getting to me. The owner is greedy and told me prior to the move that his guys never work on a Sunday and I better be prompt. So imagine my surprise when I was waiting at ten and nothing. I expect the owner to comment with a nasty response as is his track record. Stay away from this guy and go with a more reputable company.I didn't want to spend a lot of money because I only had a few things but I've never had an owner yell at me- I literally had to hang upon him.
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December 2020 by Gary T.
Discount Movers Team relocated a very heavy Armoire from downstairs to upstairs through a narrow stairwell. Done quickly and professionally. Definitely will hire again for future work. I recommend Discount Movers if you need heavy items moved. Their team has the muscle and brains to do it right.
