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December 2023 by Chad Scribner
Oxford Bank will NOT protect your money!Oxford Bank refuses to thoroughly investigate fraudulent charges with their provided debit card. The disputed amount for a clearly fraudulent charge from IKEA was $1229.18. They refuse to let me talk with their fraud department, explain why the clearly fraudulent transaction went through, and what they did to investigate the charge. Oxford Bank refuses to give me my money and claims that it was a legitimate charge even when it clearly was notI am willing to be reasonable and modify or delete this review if a solution can be reached between myself and Oxford Bank
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November 2023 by Chad S.
Oxford Bank refuses to thoroughly investigate fraudulent charges with their provided debit card. The disputed amount for a clearly fraudulent charge from IKEA was $1229.18. They refuse to let me talk with their fraud department, explain why the clearly fraudulent transaction went through, and what they did to investigate the charge. Oxford Bank refuses to give me my money and claims that it was a legitimate charge even when it clearly was not.
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November 2023 by Ethan Smith
Oxford Bank used to be a great place to bank with, now that they have been bought out things have been going down hill. Their branches are now closed on Saturdays and only open 9-5 Monday-Friday. The normal working people in the area usually work during those same hours. When can they come in? Sure they have the drive through, but guess what you can't do certain things at those windows, which makes it mostly useless except for the most basic of transactions.
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September 2023 by Ian Lumley
Nice and friendly tellers...Im not an account holder there but they still were fast and treated me nice.. didn't pressure me to open an account with them either
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July 2023 by Michelle
Have used Oxford Bank as my primary Bank since 1981. Have always been satisfied with the customer service and all their services.
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July 2023 by Chris Snow
Large bank array of products with small town excellent customer service.
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April 2023 by GARY BISKNER
THEY DID A GREAT JOB
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February 2023 by Trina Wood
This has been our family bank since the 70's. I am disappointed to see your branches are now closed on Saturdays. Hours of 9-5 Monday thru Friday are not what is needed to service your customers. A lot of people work those same hours or longer. When can they come in? It's unfortunate.
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January 2023 by Cindy C
If I could give zero stars I would! They don’t even deserve one star! Terrible customer service. Deposits made into wrong accounts several times and bank managers that know NOTHING about banking/loans! Oxford bank is such a joke now!
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October 2022 by Mike Hilty
Never an issue, they've been super helpful.
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September 2022 by Sergei Borisov (Русский)
I loved Oxford bank.❤️?
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June 2022 by c c
If I could give zero stars I would! They don’t even deserve one star! Terrible customer service. Deposits made into wrong accounts several times and bank managers that know NOTHING about banking/loans! Oxford bank is such a joke now!
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February 2022 by Michael Cormier
This Bank has breached the confidentiality of local buisness owners , I will no longer Bank with this institution. Absolutely deplorable. Honesty & integrity are no concern of Oxford Bank.
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January 2022 by Gerald Richards
If I could give zero stars I would. Do not use the mobile app because the support system and people working it are useless. I was lied to several time by Jennifer. She seemed to have no idea what was going on with my account and could not resolve the issue. I am sitting in the parking lot of Huntington bank to set up a account with them.
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