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January 2024 by John M
TRUE Community Credit Union is a really well-run credit union and although not from Parma i have used this branch several times and the service was excellent.
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December 2023 by Dennis Tomblin
Been banking with True Community since elementary school.There are ebbs and flows, pros and cons but overall they have always done right by my wife and I!!
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June 2023 by Ken Perry
Great place
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March 2023 by J C
I have a new loan with this bank. It has been a headache trying to pay on it! It’s a mess, from the staff all the way down to the app! Do not use this bank!
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September 2022 by Susan Paris
Staff is always helpful and friendly!
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March 2022 by Glynda Barnett
They close when they want to not at their cloing time. Employees not professional. Cashier wasn't wearing a name tag, she was a lady in her probably 40s, white, blonde hair and was extremely rude.
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July 2021 by #Ancient Gypsy
They allowed for hundreds upon hundreds of dollars to go missing from my account and be stolen with out ever notifying me, additionally their phone service is a 3-4hr wait and the ppl have no information when you call for help. Better off holding onto your own money.
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April 2020 by Mike Jenkins
Limited hours and doing nothing to help customers. Had good luck with them for a couple years. True colors show in difficult times. Very disappointed!
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June 2019 by Andrea D.A
Great staff. Friendly and always answers the questions I may have. Never feel rushed when I am there
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September 2018 by Tyler Cleary
Friendly and simple
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September 2017 by John Wimmer
Small CU with a nice friendly staff
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March 2017 by Anthony McKenna
Very helpful staff. They were able to assist me in accessing funds from a shared branch very easily.
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September 2016 by Nolan Williams
Friendly, small branch.
