O'Reilly Auto Parts store #3978 in Paw Paw, Michigan, offers a wide range of car parts, tools, and accessories. Customers appreciate the helpful and friendly staff who are always willing to assist, whether by helping find the right parts or by offering the cheapest options. The store provides useful services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and build hydraulic hoses at some locations. For those needing tools, the store offers a free Loaner Tool program with a refundable deposit. Customers have praised staff members for their exceptional service, including working outside in parking lots to change batteries and guiding customers through repairs. Even in challenging situations, such as oil leaks, the team remains helpful and attentive. With over 6,000 stores nationwide, this location is known for its friendly service, knowledgeable staff, and convenient services that help customers get their vehicles back on the road efficiently.
Great service. Joseph is my buddy! Super helpful and pleasant.
February 2026
Joe was an absolute legend. I was looking for a part and I it was supposed to be an ordered part but he able to finagle one for me same day while I was still in store.
January 2026
Eddy, the assistant store manager was able to help us when AutoZone told us no. Even when our car was parked in the AutoZone Eddy, walked over and helped us out.
